Articles tagged “Virtuoso”

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How Travel Agent Trade Group Fought Its Way Back From Near-Extinction

How Travel Agent Trade Group Fought Its Way Back From Near-Extinction

Dennis Schaal, Skift

These travel advisors have a certain swagger about them these days. Their U.S. trade association, the newly named American Society of Travel Advisors, is now back among the living, and has the challenge of keeping things moving in the right direction.

1 year ago

Luxury Travel Advisors Aim to Put the Person Back in Personalization

Luxury Travel Advisors Aim to Put the Person Back in Personalization

Sean O'Neill, Skift

Luxury travel advisors can thrive with the help of tech, rather than fear it, according to Matthew Upchurch, CEO of Virtuoso, and Jack Ezon, founder of Embark. Their claim makes intuitive sense.

1 year ago

Skift Global Forum Preview: Why the Internet Didn’t Kill Off Travel Agents

Skift Global Forum Preview: Why the Internet Didn’t Kill Off Travel Agents

Patrick Whyte, Skift

The travel agent still exists for a reason. Despite having the option, plenty of people don't want to do it on their own, and are happy to get someone else to make plans — even if it costs more.

1 year ago

Hurricane Irma Leaves Travel Agents and Cruise Lines Extremely Concerned and Hoping for the Best

Hurricane Irma Leaves Travel Agents and Cruise Lines Extremely Concerned and Hoping for the Best

Dan Peltier , Skift

Hurricane Irma is a monster storm the likes of which the Caribbean and United States haven't seen in a while. While tourism usually rebounds after major storms, we haven't seen an active Atlantic hurricane season like this for nearly a decade and many travel brands will need to think long-term to recover.

2 years ago

Why Virtuoso’s New Must-Go Destinations Feel Similar

Why Virtuoso’s New Must-Go Destinations Feel Similar

Laura Powell, Skift

A new Virtuoso survey focusing on coveted luxury destinations for fall and the holidays doesn't cover new territory, but some trends are revealed by reading between the lines.

2 years ago

Travel This Week — What to Expect: Virtuoso Will Tout Pivotal Role of Travel Agents

Travel This Week — What to Expect: Virtuoso Will Tout Pivotal Role of Travel Agents

Dennis Schaal, Skift

It's only a segment of the U.S. population that has a go-to travel agent for trip planning, although they are more popular in other parts of the world. Virtuoso is trying to equip its members with the smarts to adapt to the evolving traveler, and you have to give Virtuoso credit for that.

2 years ago

Interview: Virtuoso Travel CEO on the Future of the New Luxury Traveler

Interview: Virtuoso Travel CEO on the Future of the New Luxury Traveler

Greg Oates, Skift

Wealthy travelers define luxury in many different ways, based on who they're traveling with and why. However, there is consensus in terms of the growing demand for more human connectedness and meaningful experiences for both adults and children.

3 years ago

Lola Deal With Virtuoso Is Rare Truce in Travel Agent-Online Booking Relations

Lola Deal With Virtuoso Is Rare Truce in Travel Agent-Online Booking Relations

Andrew Sheivachman, Skift

It remains to be seen how much of the future of travel booking will be based around mobile messaging and service. But it does seem reasonable to expect a hybrid of traditional personal service and digital do-it-yourself accessibility to appeal to many travelers going forward.

4 years ago

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Skift Travel Megatrend for 2016: Smart Travel Agents Adopt the Concierge Mindset

Skift Travel Megatrend for 2016: Smart Travel Agents Adopt the Concierge Mindset

Virtuoso + Skift

The travel agent of the future is focused on end-to-end customer experience, utilizing technology to forge better relationships with travelers.

4 years ago

How Travel Agents Tried to Get Back on Track in 2015

How Travel Agents Tried to Get Back on Track in 2015

Andrew Sheivachman, Skift

Travel agents showed some resiliency in 2015. They need to work on becoming a whole lot more visible, and useful, to consumers in 2016.

4 years ago

Video: The Travel Agent of the Future Is Nothing Like the One of the Past

Video: The Travel Agent of the Future Is Nothing Like the One of the Past

Jason Clampet, Skift

Every industry changes, including travel agents.

4 years ago

Virtuoso’s Matthew Upchurch on Why the Right Kind of Travel Agent Survived at Skift Forum

Virtuoso’s Matthew Upchurch on Why the Right Kind of Travel Agent Survived at Skift Forum

Andrew Sheivachman, Skift

Rumors of the demise of the travel agent have been greatly exaggerated.

4 years ago