Articles tagged “upside”

Travel brands need to dream bigger, Walker argues, and realize that consumers and venture capitalists are more ready for technology reinventions rather than improvements -- aka band-aids. Accepting that reinventions don't render everything obsolete is a great place to start with this imagination.

There has been serious talk about artificial intelligence in travel for the past couple of years. While Expedia CEO Dara Khosrowshahi wasn't talking about implementing artificial intelligence for customer service in the next quarter or two, be assured that Expedia and others are working on it hard.

Smaller companies are using new solutions to incentivize employees to make smarter travel buying decisions. Big companies with entrenched travel policies are lagging behind, and wasting money in the process.

Rewarding business travelers for making good financial decisions may be the next big thing in corporate travel.

Upside has the potential to upend how businesses book unmanaged travel. But only time will tell how business travelers will react to an app offering a $100 Amazon gift card to delay their arrival home after a long trip.