United Airlines News

The majority of U.S. travelers don't have to worry about how they'll upgrade on United Airlines. But United's most loyal customers, who contribute more than their share of revenue, care deeply about the process. United can't make things too difficult for them, or they will defect.

Mark Okerstrom, the chief of Expedia Group, has high hopes for his recently rebranded homesharing unit Vrbo. But as competition intensifies in the segment, we're wondering if we'll be describing Vrbo (pronounced "VER-boh") using active verbs or passive ones.

It's getting even harder to not be loyal to United Airlines if you are a frequent traveler in Denver.

United had previously stated that it's a new era because of its mobile app and its ability to attract direct traffic to its websites. But the two parties found a way to come to terms.

No doubt United President Scott Kirby has a high opinion of his talents. But he said United's Denver gamble would pay off. And by all accounts, it has.

United's decision to remove the expiration date from MileagePlus accounts is a small gesture toward improving the lives of its loyalty program members — and could eventually be key to its growth.

United's change is a sensible move. People should feel more comfortable knowing United's pilots must take their final drink 12 hours prior to reporting for duty, rather than eight. That said, some pilots may still make mistakes.

This partnership is good news for United's most frequent customers. But will the deal between Clear and United enable the tech company to get a leg up on TSA PreCheck's dominance?

Airlines hate so-called hidden-city ticketing. They believe it flouts their fare rules and threatens how they do business. But are they being too aggressive as they try to thwart it?

Clear doesn’t let you skip security screening at U.S. airport checkpoints, but its promise is to make the effort take less than five minutes consistently. Clearly United has heard from its most frequent customers that they value that consistency.