Articles tagged “trip protection”

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Partnerships

Skift Megatrends Video: How Experiences Are Reshaping Brand Loyalty

In a discussion at the 2024 Skift Megatrends event, Joe Mason of Allianz Partners emphasized the importance of sending customers a clear message that caring for them is a brand’s top priority. Travel companies that focus on personalizing every consumer touchpoint will be the winners in the battle for brand loyalty.

Allianz Partners + Skift | 4 months ago

Skift Megatrends Video: How Experiences Are Reshaping Brand Loyalty

Travel Technology

Q&A: Loyalty and the Brand’s Role Across the Traveler Journey

Travel is a huge investment and a cherished experience for most people, and customers are demanding more from brands in exchange for their loyalty. Many travelers are making it clear that they want more than status and points — they want real relationships with companies (and people) who care.

Skift | 4 months ago

Q&A: Loyalty and the Brand’s Role Across the Traveler Journey