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Articles tagged “travel technology”

Hotels

Oyo Outlook Stable on Emerging Profit for Hotels and Rentals

Take that money, watch it burn? Rating agency Moody's cautioned Oyo that it should instead consider sinking in the river the lessons it's learned about profitability.

Peden Doma Bhutia | 12 months ago

Oyo Outlook Stable on Emerging Profit for Hotels and Rentals

Travel Technology

Sabre Is Cutting 15 Percent of Its Workforce, Roughly 1,100 Jobs

Big tech companies everywhere have been dropping staff, and now it's Sabre's turn. This may also be a result of a permanently changed travel industry post-pandemic and Sabre's effort to keep up.

Justin Dawes | 12 months ago

Sabre Is Cutting 15 Percent of Its Workforce, Roughly 1,100 Jobs

Online Travel

Trivago’s Returns Take a Hit as Company Invests in Direct Connection Tool

As online travel advances technologically, Trivago is investing so it can be competitive in the future.

Justin Dawes | 1 year ago

Travel Technology

Etihad to Make Flight Bookings Conversational Using Artificial Intelligence

Travelers have long grumbled about clunky online interfaces for booking travel. Etihad's test of a more conversational style is welcome. It may wake WhatsApp to the possibilities.

Yousef Saba, Reuters | 1 year ago

Etihad to Make Flight Bookings Conversational Using Artificial Intelligence

News Blog

IDEAS: Emirates Launches World’s First Robot Check-In Assistant, Sara

Emirates has launched its City Check-in and Travel Store in Dubai's financial district, featuring Sara, a portable robotic check-in assistant designed to assist customers when booking their travels, checking-in for flights and dropping off their luggage.  Credit: Emirates Situated at ICD Brookfield Place, the remote check-in centre will enable customers to enhance their experience by…

Adam Stacey | 1 year ago

Hotels

Hilton Taps HotelKey for Property Management Tech at All Its Hotels

This move by Hilton is significant and shows that the hotel industry is, finally, modernizing its core systems. For HotelKey, it's a remarkable win by a small tech vendor in a competitive space.

Justin Dawes | 1 year ago

Hilton Taps HotelKey for Property Management Tech at All Its Hotels

Airlines

Alaska Airlines To Eliminate Airport Kiosks in $2.5 Billion Tech Upgrade

Alaska Airlines is not the biggest airline in the U.S., but it appears that it’s aiming to be one of the most modern, or at least as the customer sees it.

Justin Dawes | 1 year ago

Alaska Airlines To Eliminate Airport Kiosks in $2.5 Billion Tech Upgrade
Free Read

Travel Booking

Q&A: How a Focus on Customer Experience Is Pushing the Timeshare Industry Forward

After years of uncertainty and disruption, travelers are craving peace of mind, flexibility, and exclusive perks. By addressing these customer experience needs, the shared vacation ownership sector is building brand credibility, driving loyalty, and setting the stage for a new era of growth.

ARDA + Skift | 1 year ago

Q&A: How a Focus on Customer Experience Is Pushing the Timeshare Industry Forward

Travel Technology

Former Orbitz CEO Pushes a Connected Journey Through Data Partnerships

Based on the company's claims, Journera's product could answer travel company prayers for better connectivity — but as with any startup, the trick is getting potential clients to agree.

Justin Dawes | 1 year ago

Former Orbitz CEO Pushes a Connected Journey Through Data Partnerships

News Blog

Travel Agency Pangea to Double Revenue on Retail Store Model

The conventional wisdom back in 2015 was that travel agencies were a shrinking business. But that year, Spanish entrepreneur David Hernández thought he saw a whitespace for creating a fast-growing travel agency business, and he launched plans to create Pangea. Fast forward to 2022, and his "travel store" invoiced close to 50 million euros in…

Sean O'Neill | 1 year ago