The 2016 State of Travel deck draws from our daily coverage of the global travel industry, from our ongoing series of Skift Trends Reports, and also incorporates expert research from…
The Hanseatic City of Hamburg has become an example of the advancements possible when local government gets behind its aviation community by providing financial, promotional, and logistical support.
Introducing technology on devices with household names helps with implementing change faster and more efficiently, and it continues the dominant trend of letting employees use the consumer tech they already know in their daily work lives.
Saez-Gil knows the ways in which companies, which once could get away with bad customer service and bad design, are realizing that the Internet has made open innovation possible.
Technology promises to improve the passenger experience around the world, with projects ongoing in every region, but dramatic growth in Asia makes it the perfect testing ground for cutting-edge programs.
The demands of the increasingly smartphone- and tablet-equipped consumer are reshaping the way travel brands interact with travelers. Mobility and the ability for brand representatives to react in an anytime-anywhere…