Articles tagged “travel technology”

If you were thinking after a tumultuous last few months that a reformed Oyo would emerge, then guess again. The hotel chain is giving little ground on the basics of its business model, although it vows to get better on the execution of it all.

Strong sales are giving travel agencies the means to expand, but they face challenges in finding experienced travel advisors. As a way around this, some are looking to acquire existing agencies or attract more independents to their host operations.

Global payments technology and rules are changing swiftly, led by seamless innovations in Asia that are making life easier for consumers. Travel companies of all sizes are finally taking action in order to stay competitive.

In today’s uber-competitive group business space, technology can be a key differentiator. But to leverage the benefits that technology —and particularly data — provides, hotels must understand what capabilities and features they should acquire.

Self check-in by facial recognition at hotels is unlikely to be an industrywide reality anytime soon in Singapore — and that’s not exactly bad news.

For airlines to deliver a seamless passenger experience, technology, people, and systems must connect on the back end.

Two in three event professionals say they plan to use more technology to power their meetings in the future. But as these innovations mature, finding the right mix to make an impact remains a challenge. This deep dive, based on interviews with numerous experts in the meetings and events sector, explores what’s working and what’s not.

Independent hotels struggle to keep up with larger hotels and chains when it comes to adopting the latest technology, thanks to high costs and complexity of implementation. However, they stand to benefit substantially if they adopt the right systems.

WeWork's implosion is putting pressure on all of SoftBank's investments, Oyo included. If it's not changing course already, the budget hotel chain may soon have to decide whether, as CEO Ritesh Agarwal put it, to grow fast or grow right.

Gone are the days when “legacy systems” could explain away a travel brand’s inability to deliver next-level personalization.