Despite economic headwinds, 2023 is shaping up to be a game-changing year for business travel. Automation, machine learning, and virtual cards are helping business travelers and corporate travel planners add value and flexibility to the travel journey.
The way customers interact with Sabre is changing, and the company’s future depends on how it responds to those changes. Sabre in 10 years could look a lot different than Sabre today.
Gen Z travelers are hard to please. With support from Sequoia and defy.vc partners, hotel booking startup Safara is looking to build loyalty in this demographic by focusing on curations, memberships, and environmental consciousness.
No longer just a “nice to have,” ancillaries have become central to driving revenue for today’s airlines, hotels, cruises, and rail lines. But instead of adding more fees that travelers see as punitive — such as charging extra for carry-on bags — travel companies should focus on creating incredible add-on experiences that travelers are happy to pay for.
IHG's hotel rates are higher than in 2019 even though occupancy hasn't recovered. We hear a lot about pent-up demand as a factor, but technology matters more in the long run. Plus, IHG's claim to market-share leadership in China bodes well.
Integrated conversational AI has immense potential to transform travel search, planning and booking. Watch our CEO break down how search and booking engines need to step up on innovation.
Hotelbeds is joining some other travel tech companies in looking outside for innovative ideas. It's not on the level of adding a venture capital arm as some major travel companies have done, but it follows a similar idea.