Articles tagged “travel agents”

Agents certainly have a place in the travel process, but there's little relation between that true place and what this UK survey is trumpeting.

Although this is the first US flagship store in the travel agency’s 60-year history, it has plans to build 15 additional domestic locations over the next 5 years. Who knew?

Disagreements between airlines and consumer advocates over bag-fee disclosures are well-known. The sleeper in this debate is a proposed provision that would require travel agencies to disclose the incentives they receive from airlines. Now, that would be ground-breaking.

Silicon Valley is overrated: Gloria Bohan built Omega World Travel from bricks and mortar in the early 1970s, and she's around to tell a story about persistence and survival.

U.S. airlines may have had trouble raising fares so far in 2012, but they've gone a long way to making up for it with some impressive numbers on the surcharge side of the equation.

There is a certain amount of spin involved here about how the slumming isn't because high-end packages aren't selling or that changes in the travel industry aren't hurting the providers. No matter the reason, expanding a user base can't hurt.

Some old-school operators like Thomas Cook who still publish their reviews primarily on paper could be missing out on business from a younger generation who use web-based reviews for travel decisions.

Kudos to Travelport for doing the right things for travel agents in amassing 340,000 hotels in Travelport Rooms and More. But, that big number isn't going to move the needle for travelers using consumer sites to hunt for deals.