Skift Take
Disagreements between airlines and consumer advocates over bag-fee disclosures are well-known. The sleeper in this debate is a proposed provision that would require travel agencies to disclose the incentives they receive from airlines. Now, that would be ground-breaking.
WASHINGTON — Two advocates for airline passengers on Tuesday blasted the difficulties consumers have comparing fees on baggage and other services, but agreed to wait before trying to force more information out of airlines.
“It’s outrageous that people can’t comparison shop,” said one of them, Illinois Attorney General Lisa Madigan, during a meeting of a panel that is making consumer recommendations to Transportation Secretary Ray LaHood.
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Tags: fees, travel agents