Articles tagged “travel agents”

Airlines

Airlines Are Finally on the Cusp of Getting Personalized Retailing Right

Airlines and travel agencies are entering a new world of personalized retailing. While NDC will help push things forward, technology providers also need to think more broadly than the status quo and look ahead to the opportunities emerging technologies will present.
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Business Travel

Former Travel Leaders Exec Alleges Sexual Harassment and Wrongful Termination

Richard Branson might be a contender for the king of lechery, and Steve Wynn's sexual harassment scandal didn't come as a surprise to some, but the lawsuit against Travel Leaders Group, if the allegations turn out to be true, is a reminder that you don't have to be a household name to be held accountable.
Cruises

Australians Are Cruising Like Locals — Close to Home

Australians have taken to cruising like ducks to water. With around 85 percent of bookings going through travel agents, this sector is providing a shot in the arm for travel retailers hit by falling margins in their bread-and-butter flights and hotels business.
Hotels

Marriott Commission Cut on Group Bookings Could Ripple Across Hotel Industry

Marriott will use its formidable presence in the North American hotel market to squeeze travel agents and meeting planners. The big question is whether competitors will follow suit. Could Marriott be setting the stage for a full-blown commission cut on all hotel bookings that would completely disrupt the travel sellers?
Media and PR

What Travel Agents Need to Do to Capture and Keep Millennial Attention 

Millennials are often perceived as being totally closed off to the idea of travel agents. However, if the right message is put out there in the right way, these younger travelers are apt to sign on with a travel agent to help them plan the unique, memorable experiences they crave.
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Tourism

U.S. Tour Operators Optimistic About Cuba Travel Because They're Even More Essential

U.S. tour operators and travel agents are betting that it will be business as usual, or perhaps even better, as the new Cuba restrictions take effect and individual people-to-people visas get sidelined. But many also find it ironic that the White House announced these changes while Trump was courting leaders of Asian countries that have poor human rights records.