Articles tagged “tech”

The Evolution of the Hotel Front Desk: Why Tech Can Only Go So Far

The Evolution of the Hotel Front Desk: Why Tech Can Only Go So Far

Sean O'Neill, Skift

Even consumers who embrace technology may worry that companies are exploiting them through so-called personalization. Hoteliers need to balance digital ingenuity with a human touch.

3 weeks ago

The Coming Tech Backlash and What It Means for Travel

The Coming Tech Backlash and What It Means for Travel

Rafat Ali, Skift

While the larger world is asking questions and turning on Silicon Valley, and the tools and culture it spawned, it is time for everyone — including us in travel — to pause to account for the society we are creating. The tech and social media backlash happening right now is a test for us in travel, as well.

3 months ago

Tourism Boards Used New Platforms to Woo Connected Travelers in 2017

Tourism Boards Used New Platforms to Woo Connected Travelers in 2017

Dan Peltier, Skift

Tourism boards have their critics who say destinations don't drive as much innovation as other travel sectors. But destination marketers are increasingly proving their naysayers wrong, and in some cases they are changing the tech landscape in their communities.

4 months ago

Royal Caribbean Is Rolling Out New Tech to Make Cruising Easier

Royal Caribbean Is Rolling Out New Tech to Make Cruising Easier

Hannah Sampson, Skift

The cruise line tech race is heating up, and that means travelers should prepare for some changes. While ideas such as virtual reality dining are fun, more fundamental innovations including facial recognition, easier activity reservations, and drink delivery should have a greater impact on the cruise experience.

5 months ago

Carnival Corp. Wants Wearable Tech to Elevate the Cruise Experience

Carnival Corp. Wants Wearable Tech to Elevate the Cruise Experience

Hannah Sampson, Skift

We think this will take some getting used to for cruise passengers and crew alike. But the widespread acceptance of Disney's MagicBand — at least in Florida parks — shows that vacationers can adapt and embrace new forms of technology, especially if it improves their trip.

1 year ago

Airlines Say Sabre Reservations System Glitch Cause Delayed, Cancelled Flights

Airlines Say Sabre Reservations System Glitch Cause Delayed, Cancelled Flights

David Koenig, Associated Press

Southwest and Delta aren't the only airlines with technology problems. American, JetBlue and Alaska joined the party today with a tech glitch in their Sabre reservations systems, although today's outages appear to be on a smaller scale that what Southwest and Delta experienced several months ago.

1 year ago

Choice Hotels Eyes an Unfamiliar and New Upscale Market

Choice Hotels Eyes an Unfamiliar and New Upscale Market

Deanna Ting, Skift

Choice Hotels CEO Stephen P. Joyce knows that future success for his company depends on smart acquisitions and investments in technology, loyalty, and the sharing economy.

1 year ago

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Video: How Mae Karwowski, Founder and CEO of Obvious.ly, Is Redefining Tech and Media

Video: How Mae Karwowski, Founder and CEO of Obvious.ly, Is Redefining Tech and Media

The Unbound Collection by Hyatt™ + Skift

Obvious.ly founder and CEO Mae Karwowski knows a thing or two about creating a dynamic social experience for brands. The entrepreneur is now in the process of mastering how to successfully run and scale a business on her terms, while continuing to fuel her passion for social media.

2 years ago

Business Travelers Want Free Hotel Wi-Fi and Smart Power Outlets More Than Anything Else

Business Travelers Want Free Hotel Wi-Fi and Smart Power Outlets More Than Anything Else

Hannah Sampson, Skift

We think there's plenty of opportunity for hotels to get more creative with the services they offer on their mobile apps, but they should also prioritize the basics: free, fast Wi-Fi and convenient, plentiful power outlets.

2 years ago

Silicon Valley Has an Unofficial Nerd Heritage Trail for Tech Tourists

Silicon Valley Has an Unofficial Nerd Heritage Trail for Tech Tourists

Michael Liedtke, Associated Press

It's like a Star Maps for computer science majors.

2 years ago

3 Hoteliers on the New Technology They’ll Give Employees in 2016

3 Hoteliers on the New Technology They’ll Give Employees in 2016

Dan Peltier, Skift

Introducing technology on devices with household names helps with implementing change faster and more efficiently, and it continues the dominant trend of letting employees use the consumer tech they already know in their daily work lives.

2 years ago

American’s Plan to Avoid Post-Merger Tech Meltdown

American’s Plan to Avoid Post-Merger Tech Meltdown

Mary Schlangenstein, Bloomberg

American is well aware of the risks at hand in combining two airlines' reservations systems and will do everything it can to avoid errors of past mergers.

3 years ago