Articles tagged “southwest”

Original Disruptor Southwest Airlines Survives on Ruthless Business Savvy

Original Disruptor Southwest Airlines Survives on Ruthless Business Savvy

P.E. Moskowitz, Skift

Southwest has survived by being different. That gets harder, but the lessons of its past success may help define its legacy. The Texas-based airline is one of the subjects in Skift’s recent sixth anniversary book, For the Long Haul, Lessons on Business Longevity, whose chapters we are excerpting for you here.

1 month ago

Video: Why Southwest Airlines Needs a Super-Fast Website

Video: Why Southwest Airlines Needs a Super-Fast Website

Hannah Sampson, Skift

Southwest Airlines wants to keep its passengers happy, booking quickly, and coming back. In this video, Chief Revenue Officer Andrew Watterson explains some of the ways the airline achieves that goal.

2 months ago

Skift Marks 6 Years With This Digital Book Celebrating Business Longevity

Skift Marks 6 Years With This Digital Book Celebrating Business Longevity

Tom Lowry, Skift

Going slow to go fast. Less is more. Less is human. Patience. Sounds like crazy ideas to build a company around in today's world, right? But this is the culture that has brought Skift to its sixth anniversary today. To recognize our achievement, we are proud to offer you this digital book we created on the business of longevity.

3 months ago

American Airlines Cites the Competition in Forcing Basic Economy Changes

American Airlines Cites the Competition in Forcing Basic Economy Changes

Dennis Schaal, Skift

When Delta Air Lines launched Basic Economy, it allowed a free carry-on bag. When American Airlines subsequently launched a similar fare type, it barred free carry-ons, and that has turned out to be a poor decision because American has been losing market share to Delta.

3 months ago

FAA Wants Airlines to Speed Inspection of Some Jet Engines

FAA Wants Airlines to Speed Inspection of Some Jet Engines

Richard Clough, Mary Schlangenstein and Alan Levin, Bloomberg

Southwest has finished its inspections without finding any more fan blade cracks like the one that led to a fatal engine failure in April. Now authorities want other airlines to speed up their inspections of older engines with the highest risk of failure. Passengers would appreciate that too.

5 months ago

Inspections by Southwest of Jet Engines Show No Problems

Inspections by Southwest of Jet Engines Show No Problems

Ari Natter, Bloomberg

We still don't know why a fan blade failed last month on a Southwest Airlines engine. But the good news is Southwest has inspected 35,500 aircraft-engine fan blades since the incident and has found no major flaws. That should put passengers at ease.

5 months ago

Delta’s Investments Pay Off in Business Traveler Loyalty

Delta’s Investments Pay Off in Business Traveler Loyalty

Grant Martin, Skift

On one hand, Delta's frequent flyers have a less-effective loyalty program. But on the other, they're flying a great airline.

5 months ago

Failed Southwest Jet Engine Inspected 7 Times But With Older Methods

Failed Southwest Jet Engine Inspected 7 Times But With Older Methods

Alan Levin, Bloomberg

A preliminary report from safety regulators about the engine that tore apart on an April 17 Southwest flight did not draw any conclusions, leading to more questions about any potential abnormalities that may have caused the incident. But any transparency like this so soon afterward is better than the opposite.

6 months ago

Southwest Jet Makes Unscheduled Stop After Window Issue

Southwest Jet Makes Unscheduled Stop After Window Issue

Mary Schlangenstein , Bloomberg

Maybe it was a case of understandable jitters, but Southwest Airlines was not taking any risks on Wednesday when one of its flights was diverted to Cleveland to check on an issue with a window. Probably a smart move. For passengers, and for PR.

6 months ago

Southwest Engine Maker Wanted Inspections Before Tragedy

Southwest Engine Maker Wanted Inspections Before Tragedy

Mary Schlangenstein and Alan Levin, Bloomberg

It turns out CFM International, the manufacturer of the engine that tore apart on the Southwest jet last week, was preparing to request inspections before a passenger lost her life on the flight. That was based on an extremely rare failure on the same engine type in 2016. Will reforms be coming for safety inspections?

6 months ago

FAA Calls For Emergency Inspections of Engines After Southwest Fatality

FAA Calls For Emergency Inspections of Engines After Southwest Fatality

Julie Johnsson and Alan Levin , Bloomberg

It had been nine years since a fatality occurred onboard a U.S. airline. Regulators are scrambling to ensure a similar tragedy doesn't occur again by ordering emergency inspections of the engine type on the Southwest jet that did an emergency landing in Philadelphia. Smart move.

6 months ago

Southwest Airlines Accident Doesn’t Reflect a Crisis in U.S. Airline Safety

Southwest Airlines Accident Doesn’t Reflect a Crisis in U.S. Airline Safety

Joe Nocera, Bloomberg

This week's aviation news, which began with a 60-minutes report on Allegiant Air's questionable safety record and ended with the death of a Southwest Airlines passenger, likely stoked the fears of already nervous airline travelers. But if you look at the statistics, traveling by plane is still a much safer option than other modes of transportation.

6 months ago