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Articles tagged “southwest”

Booking.com Powers Hotels for Southwest, Its First U.S. Airline

Booking.com Powers Hotels for Southwest, Its First U.S. Airline

Dennis Schaal, Skift

Booking.com displaced Southwest's long-time hotel partner, Orbitz, on Southwest.com. Booking.com's pay-at-the-hotel system meshes much better with Southwest's flexible fare structure than did Orbitz's preponderous hotel bookings requiring prepayment. Booking.com's integration of its Rocketmiles acquisition on Southwest now makes total sense.

1 month ago

American and Southwest Airlines Boost One-Way Fares $5

American and Southwest Airlines Boost One-Way Fares $5

Associated Press

With a weakness forecast in the fare environment, American and Southwest are trying to do something about it as they each raised fares $5 each way. Will the fare hikes stick and will competitors follow? It all remains to be seen over the next few days.

1 month ago

Southwest Stock Falls Amid Worries About Unit Revenue

Southwest Stock Falls Amid Worries About Unit Revenue

Mary Schlangenstein, Bloomberg

In a reversal of sorts from previous quarters, Southwest is deliberately slowing its growth, as have American and Delta, to raise fares. It might be a smart strategy for Southwest, although not a welcome move for its customers.

1 month ago

Southwest Has Tentative Deal With Flight Attendants After 3 Years of Talks

Southwest Has Tentative Deal With Flight Attendants After 3 Years of Talks

Mary Schlangenstein, Bloomberg

Southwest has been looking more like a traditional U.S. carrier with these long-standing labor issues than like the model of efficiency and profit it usually is.

3 months ago

Southwest Outage Price Tag Estimated at $54 Million

Southwest Outage Price Tag Estimated at $54 Million

Associated Press

Low-cost carrier Southwest will see its cost per seat mile rise about 2 percent in the third quarter because of a bum router that blew. Ironic that a router led to so much havoc with the carrier's route map and schedules. Delta, which experienced an unrelated meltdown this week, will take a little longer to estimate the financial impact.

4 months ago

Delta CEO Apologizes for Canceled Flights

Delta CEO Apologizes for Canceled Flights

David Koenig, Associated Press

Delta's offer of compensation to passengers will help soften the blow but it must make sure the same thing doesn't happen again. Like all good airline CEOs, Ed Bastian knows when to issue a strategic apology.

4 months ago

Southwest Airlines Board Backs CEO Kelly

Southwest Airlines Board Backs CEO Kelly

Chris Dolmetsch, Bloomberg

There's no great outcry among shareholders for the Southwest board to oust CEO Kelly and COO Van de Ven. Until that happens, the unions are likely shouting into the wind.

4 months ago

Southwest Unions Call For The CEO’s Head — Skift Business Traveler

Southwest Unions Call For The CEO’s Head — Skift Business Traveler

Grant Martin, Skift

Southwest CEO Gary Kelly is dismissing union calls for his ouster but if profits slip, or there is another major tech outage, then the CEO's future will get more interesting.

4 months ago

Southwest’s Baggage Handlers Join Chorus of Critics of the Airline’s CEO

Southwest’s Baggage Handlers Join Chorus of Critics of the Airline’s CEO

Mary Schlangenstein, Bloomberg

4 months ago

Southwest Airlines Still Canceling Flights for Third day in a row

Southwest Airlines Still Canceling Flights for Third day in a row

Associated Press

The network router outage is dealing havoc with Southwest's schedules as crews have found themselves out of position for their next flights.

4 months ago

Southwest Had a Good Q2, But Its Low Fares Are Hurting Profits

Southwest Had a Good Q2, But Its Low Fares Are Hurting Profits

David Koenig, Associated Press

As United and Delta reported as well, Southwest is seeing softening demand from business travelers. That's not a great sign for the entire travel industry, and not just airlines.

5 months ago

Southwest Planes Grounded in Second Outage in 9 Months

Southwest Planes Grounded in Second Outage in 9 Months

Mary Schlangenstein, Bloomberg

Southwest isn't talking yet about the precise cause of the outage but it has been transitioning its reservations system with the launch of international service over the last year and the airline needs to get its act together.

5 months ago