Articles tagged “SkiftX Showcase: Technology”

Traveler sentiment has fundamentally changed following the pandemic, and the industry needs to stay in sync with these shifts. Travel companies with a digital-first mindset are best placed to recognize, address, and profit from the opportunities emerging from whatever the new normal turns out to be.

In this recent webinar, Braze and Skyscanner explored traveler trends to uncover how brands and operators can place customer needs front and center, build relationships in a time of uncertainty, and focus on personalized communications that will inspire lifelong loyalty and trust.

5G connectivity will shape the ways airports, aircrafts, hotels, transportation, and other elements of the travel journey can deliver better guest experiences and more seamlessly operate behind the scenes. A Verizon executive spoke to SkiftX about what they expect the transformation could look like.

For many hotels, getting payments right is just another cost, system to integrate, or added complexity to manage. But when done correctly, payments can go beyond simply being used for transactions to better connect the dots between who your guests are and the experiences and services you provide.

What does the future of customer loyalty hold for brands and operators in the travel, tourism, and hospitality industries? Share your thoughts by taking this digital assessment by Concentrix Catalyst and Salesforce. All respondents will receive ​​complimentary access to the report.

The audience at Skift Global Forum 2021 weighed in on questions about emerging trends and imperatives as the world re-emerges from the Covid-19 pandemic. The responses reveal an industry poised for growth and change.

AWS and Skift’s 2021 Digital Transformation Report offers an important guide for the travel and hospitality industry as it embraces emerging digital realities and opportunities. This article takes a closer look at the report’s findings regarding strategies for digital transformation among travel companies in the Asia-Pacific region.

In the latest edition of this annual report, Skift and Amazon Web Services explore the evolution of digital transformation efforts in the travel industry, featuring the results of a survey distributed to over 1,000 travel executives worldwide.

5G is set to help reshape the travel and hospitality industry, equipping businesses and consumers with the fastest and most responsive digital connectivity that will impact both guest engagement and hotel operations.

Oracle and Skift’s 2021 report, Back to Hospitality: Getting Smarter and More Profitable in a Post-Covid World, offers a playbook for the industry to come back better and stronger. In this article, we take a closer look at the report’s findings regarding the hotel environment in Latin America.