Articles tagged “SkiftX Showcase: Hospitality”

For hospitality brands to inspire loyalty, they need to deliver a consistently stellar guest experience — but many hotels haven’t been able to hire enough staff members to meet the high level of service guests expect. To overcome this challenge, hotels must increase efficiency and optimize communication between teams.

Strategies to help travel companies to advance decarbonization efforts Advice on how to get started with decarbonization initiatives A checklist for companies to track their readiness to successfully achieve net-zero

To rebuild trust with leisure travelers and compete with larger chains, independent hotels need to rethink their core value proposition and reimagine loyalty. Joining a loyalty program network helps independent hotels capture repeat business, reduce operational strain, and drive topline revenue at minimal cost.

Bespoke experiences are at the heart of luxury travel today, with consumers prioritizing elevated offerings and carving out time for new adventures. Marriott International Caribbean and Latin America is uniquely positioned to satisfy this expectation as it reimagines luxury, expands its high-end offerings, and introduces guests to local cultures.

Hotel brands are looking to make loyalty programs even more rewarding. It’s not solely about points, but also about offering choice, flexibility, and personalized experiences for consumers. In addition, hotel brands are focused on supporting the success of their valued travel managers and buyers, who in turn leverage loyalty to drive compliance and a more rewarding travel program for their end travelers and clients.

With consumer demand for immersive resort experiences escalating, All-Inclusive by Marriott Bonvoy is gaining momentum, rooted in the company’s expansive loyalty program and award-winning brands. Brian King, president of Marriott International Caribbean & Latin America, spoke with SkiftX about Marriott’s leadership in the future of the sector.

Accor’s company-wide commitment to sustainability and biodiversity calls guests, employees, and even competitors to join in on a collaborative vision of the hospitality industry’s eco-conscious future.

In this video from Skift’s Sustainable Tourism Summit, we hear from Brune Poirson, Accor’s chief sustainability officer, about the brand’s unique approach to sustainability and the steps it's taking to preserve the natural environments around its properties.

Hospitality brands across the spectrum — from economy to midscale to luxury — are looking for ways to sell ancillary services and experiences more efficiently. The right technology solution can enable them to personalize guest offerings and maximize total revenue.

Hotel and resort guests don’t just want to be pampered. They want to recharge and get inspired to improve their overall health and well-being. Hospitality brands can drive demand if they take this to heart and integrate wellness offerings in meaningful ways throughout the customer journey.