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Articles tagged “SkiftX Showcase: Consulting”

We create experiences and tell stories that push the limits of creativity to connect the world’s most innovative brands with the most influential audience in the global travel industry.

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SkiftX

Executive Q&A: Fueling Travel Recovery Throughout the Customer Journey

Travel demand continues to rebuild at a slow pace due to Covid-19 border restrictions and health and safety concerns. Travel brands can shore up confidence and build loyalty by engaging with customers in meaningful ways throughout the travel journey, which includes pre- and post-trip airport touchpoints.

Collinson + Skift | 4 years ago

Executive Q&A: Fueling Travel Recovery Throughout the Customer Journey
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SkiftX

5 Ways Travel Loyalty Programs Can Balance Customer and Business Values

It’s true that travel loyalty programs have come a long way from the standard points-based system — but some may still have a long way to go when it comes to striking the right balance between customer value and business value.

Deloitte + Skift | 4 years ago

5 Ways Travel Loyalty Programs Can Balance Customer and Business Values
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Online Travel

How Covid-19 Is Reshaping Consumer Behavior — and What That Means for Travel Brands Right Now

The Covid-19 pandemic has altered nearly every aspect of the travel business as new habits, concerns, and demands become top of mind for consumers. Travel and hospitality companies should be paying close attention to these shifts to stay relevant and maintain trust in today’s challenging environment.

Publicis Sapient + Skift | 4 years ago

How Covid-19 Is Reshaping Consumer Behavior — and What That Means for Travel Brands Right Now
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Coronavirus

What Covid-19 Can Teach the Airline Industry About Sustainability

Airlines clearly have a lot on their plates at the moment, but putting a renewed focus on sustainability could serve as a rare bit of positivity for the industry.

Publicis Sapient + Skift | 4 years ago

What Covid-19 Can Teach the Airline Industry About Sustainability
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Online Travel

Preparing for a Post COVID-19 World: 4 Ways Travel Brands Can Learn from Past Events

It’s uncertain what the future holds for the travel industry. But there are some actions that companies can put into place now to prepare for the months and years ahead in a post-COVID-19 world.

Publicis Sapient + Skift | 4 years ago

Preparing for a Post COVID-19 World: 4 Ways Travel Brands Can Learn from Past Events
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Online Travel

How Security, Privacy, and Trust Can Help Travel Brands Offer a More Human Experience

Utilizing data is an integral part of how travel brands can offer a better customer experience. But securing this data, protecting customer privacy, and building trust can be equally essential to supporting both the human experience and the bottom line.

Deloitte + Skift | 4 years ago

How Security, Privacy, and Trust Can Help Travel Brands Offer a More Human Experience
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Online Travel

How Can Travel Brands Remain Human in a Digital-First World

To succeed in today’s competitive marketplace, travel brands must find a way to humanize their interactions — even when customers are using digital channels to connect with them.

Deloitte + Skift | 4 years ago

How Can Travel Brands Remain Human in a Digital-First World

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