Articles tagged “SkiftX Showcase: Aviation”

In this Skift Aviation Forum video we hear from David Harvey, vice president, Southwest Business, about the airline’s strategy to better serve its business travel customers and partners.

In this Skift Aviation Forum video we hear from Mike Appleton, president, Hotel Connections and Travelliance, about how the company is helping to simplify the logistics of aviation flight crew scheduling and traveling.

Implementing strong health and safety measures, and then communicating them to customers in a clear and meaningful way that builds confidence and loyalty across every touchpoint, is essential for airlines as they navigate a way out of the Covid-19 crisis.

Border closures, flight cancellations, and a host of Covid-19-related restrictions have made consumers less confident about flying. New technologies such as contactless hotel and meal vouchers can help airlines manage flight disruptions more efficiently, thereby easing traveler distress, strengthening brand loyalty, and helping the industry rebound.

Southwest Airlines is upping its corporate travel game by significantly expanding its presence in the global distribution system (GDS) network. This is set to enhance the relationship between the airline and its corporate buyers and agencies.

Airlines clearly have a lot on their plates at the moment, but putting a renewed focus on sustainability could serve as a rare bit of positivity for the industry.

The fact remains that flights are bad news for the environment. But Singapore Airlines is innovating rapidly to ensure cleaner skies.

Travel agencies can say goodbye to old-school excel spreadsheets and paper agreements for keeping track of airfare sales. Today, digitalization provides a much easier and powerful tool to manage incentive and commission contracts with airlines.