In this video:
- Details about Southwest’s ongoing business travel plans: An update on how the airline is adapting its business to better serve the corporate travel sector.
- Information on Southwest’s expanding route network: new information about upcoming Southwest Airlines route expansions, including key business travel destinations.
- Taking a customer-first approach during Covid-19: How Southwest is expanding its health and safety procedures to help reassure travelers.
In 2019, Southwest Airlines redoubled its efforts to appeal to the business travel sector, adding new distribution agreements to sell its flights to corporate travel partners. Since then, the airline has reckoned with the industry-wide challenges created by Covid-19 all while continuing to expand its route network and institute new health and safety procedures to help provide reassurance to passengers.
In this Skift Aviation Forum session we hear from David Harvey, vice president, Southwest Business, about how the iconic airline is continuing to evolve its corporate travel strategy in 2020 and beyond.