Articles tagged “skift research”

Business Travel

U.S. Travel Tracker: May 2022 Highlights

In May, 47% of Americans traveled, a 4-percentage-point lift from the same time last year. In addition, 41% of U.S. consumers have already planned to travel and another 30% indicate they are likely to travel this summer, pointing to a very strong summer season for the U.S. travel industry.
Hotels

Hotel Tech Benchmark: Customer Relationship Management 2022

Understanding the customer is becoming increasingly important to hoteliers, and CRM systems can help capture guest data and automate interactions to improve guest conversion and retention. For now, however, CRM remains a tool mainly used by larger hotels.
Coronavirus

Skift Travel Health Index: April 2022 Highlights

The latest data and insights from our partners shows that the travel industry is continuing to return to ‘traditional’ levels of demand, and traveler behavior is looking increasingly like it did before the pandemic.
Online Travel

Can Online Travel's Titans Ever Break Free of Google?

Airbnb is moving away from Google and performance advertising but few others seem to be following in its footsteps. We believe most online booking sites will remain reliant on Google for top of the funnel marketing post-pandemic. This sets up the search engine to retain its dominant position in travel.
Hotels

How Europe's Lodging Sector Is Being Reshaped: New Skift Research

The composition of the European accommodations sector has drastically changed over the last decade with short-term rentals gaining a substantial share. The next few years will be very crucial in shaping the sector in the region with respect to market dynamics.