Articles tagged “Shiji”

News Blog

North American Hotels See Guest Satisfaction Drop

Travelers are only modestly more dissatisfied with hotel stays on average worldwide than before the pandemic, according to a review of 6 million user-generated reviews and 20 million online comments. But North America stood out as a region where many guests felt hotels were underperforming compared to 2019. Shiji ReviewPro compiled its 200-page hotel guest…

Sean O'Neill | 4 weeks ago

Hotels

Shiji Aims to Fill an Overlooked Hole in Hotel Distribution

No one has cornered the market in enterprise software for hotels. This fractured sector creates opportunities for vendors. One notable pitch is Shiji's call for "total distribution."

Sean O'Neill | 1 year ago

Shiji Aims to Fill an Overlooked Hole in Hotel Distribution
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Hotels

Series Round-Up: Reimagining the Future of the Hotel Tech Stack

In this series round-up, Skift and Shiji Group look at the future of the hotel tech stack, how digital solutions and automation will fuel enterprise hospitality operations, and what this means for operators, employees, and the customer experience.

Shiji Group + Skift | 2 years ago

Series Round-Up: Reimagining the Future of the Hotel Tech Stack
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Hotels

Executive Q&A: What’s Next for the Future of Hotel Property Management Systems

With the hospitality industry rebounding, hotels are embracing new property management technology to streamline operations, navigate data challenges, and create greater customer trust as they position themselves for the future.

Shiji Group + Skift | 2 years ago

Executive Q&A: What’s Next for the Future of Hotel Property Management Systems
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Hotels

Executive Q&A: What Hotels Need to Look for When Choosing the Right Tech Stack

After the year the hospitality industry just went through, it’s more important than ever that enterprise hotels update their technology roadmaps. Implementing technology that allows them to focus on the overall customer journey and offer a customized, yet branded experience, will be key when it comes to getting ahead in 2021 and beyond.

Shiji Group + Skift | 2 years ago

Executive Q&A: What Hotels Need to Look for When Choosing the Right Tech Stack
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Hotels

Executive Q&A: What Hotels Need to Know About Data Security for 2021

With so much valuable customer information being processed each day, hotels are prime targets for data breaches. It’s vital that they stay abreast of how they can protect their guests as data security evolves and technologies and threats change.

Shiji Group + Skift | 2 years ago

Executive Q&A: What Hotels Need to Know About Data Security for 2021
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Online Travel

Why Enterprise Hotel and Restaurant Companies Must Eliminate Payment Friction from the Guest Experience

The pandemic has accelerated the evolution of contactless payments from being about cost savings to addressing the overall guest experience. Continuing down the path from contactless to contact-free is the best course of action for customer-focused enterprise hotel and restaurant companies.

Shiji Group + Skift | 2 years ago

Why Enterprise Hotel and Restaurant Companies Must Eliminate Payment Friction from the Guest Experience
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Online Travel

Executive Q&A: How Food and Beverage Technology is Evolving in the Enterprise Hospitality Space

Enterprise hotel and restaurant companies are facing many challenges right now due to the Covid-19 pandemic. But one upside is that it’s accelerating the usage of new technologies that make it easier to provide a more seamless consumer experience powered by data. Fortunately, these new tech tools are likely here to stay.

Shiji Group + Skift | 2 years ago

Executive Q&A: How Food and Beverage Technology is Evolving in the Enterprise Hospitality Space

Online Travel

The Peninsula Dumps Oracle to Use Shiji’s New Tech Platform for Hotel Groups

It seemed like Shiji's recent acquisition spree would lead to it compete one day directly with Oracle, Amadeus, Sabre, and others. That day has come.

Sean O'Neill, Skift | 3 years ago

The Peninsula Dumps Oracle to Use Shiji’s New Tech Platform for Hotel Groups

Online Travel

Group That Operates TWA Hotel Buys Chinese Tech Firm After President Trump’s National Security Order

This investment gives hotel tech firm StayNTouch a chance to regain its footing. It comes after six months of uncertainty due to the Trump Administration's forced sale.

Sean O'Neill, Skift | 3 years ago

Group That Operates TWA Hotel Buys Chinese Tech Firm After President Trump’s National Security Order