Skift Global Forum 2022 Highlights

Skift Global Forum — the flagship global conference on the business of travel — returned in September 2022 as a full scale in-person event in New York City and broadcast online globally.

Airlines
The “real revenue growth” at American Airlines is in blended trips, or travel that includes both business and personal aspects, Chief Commercial Officer Vasu Raja said at the Skift Global Forum earlier in September.
Tourism

Full Video: Disney Parks Chairman at Skift Global Forum 2022

It's extremely rare for a company to make it to 100 years old, especially in this era of global competition. Watch Disney Parks, Experiences and Products Chairman Josh D’Amaro discuss how the company will continue to thrive and push boundaries around storytelling and experiences.
Tourism

Skift Global Forum Video: Strategies for the Transition to Net-Zero Travel

In this video from Skift Global Forum 2022, Jeff Nieman, senior vice president, operations initiatives, Hertz Corporation, and Danielle Bozarth, senior partner, McKinsey & Company, discuss sustainability insights with Skift Research as the travel industry forges a path to net-zero carbon emissions.
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Online Travel

Skift Global Forum Roundtable: The Future of Loyalty, Ancillaries, and Personalization

At an invite-only session from Skift Global Forum 2022, Holly Aresty, deputy chief commercial officer at Rokt, and Wouter Geerts, director of research at Skift, led a roundtable discussion about how changing customer expectations are reshaping ecommerce transactions and redefining the concept of brand loyalty.
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Ground Transport

Full Video: Waze CEO Neha Parikh at Skift Global Forum 2022

Waze, owned by Google, has huge potential to change the way cities move, as they place a renewed focus on mobility and community. Watch CEO Neha Parikh explain why the technology is much more than a navigation app.
Online Travel

Skift Global Forum Video: High-Touch Service in an Era of Change

In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the company is tailoring its services to capitalize on the latest travel trends while continuing to build trust with customers.
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