Articles tagged “sgf2019”

American Airlines had a tough summer, with labor issues and the grounding of its 24 Boeing 737 Max aircraft. But Chief Financial Officer Derek Kerr said at Skift Global Forum that these two areas are at the top of management's agenda for next year.

When it comes to certain green practices and the refugee crisis, TripAdvisor CEO Steve Kaufer believes corporations and CEOs can't sit on the sidelines and must take a stand. That's an inconvenient truth.

Cities are getting more crowded with vehicles, and people are becoming more reluctant to use cars during business and leisure trips. Smart technology can help.

Introducing a subscription model to the travel industry could lead to a transformation in the way companies sell their products. On the other hand, it may be a challenge to get travelers to lock themselves into one brand over a period of time — unless, of course, there is an attractive perceived value.

Costa Rica was calling things green and eco way before it was cool. Now it's going beyond ecotourism to embrace holistic sustainable tourism. Smart move, especially when arrivals keep growing.

Away may have created a suitcase that quickly attained cult status — but the customer insights and sensibility that drive the company are refreshingly cautious.

Hilton CEO Chris Nassetta has always been an optimistic person, but financial markets aren't always so positive thinking.

One of the largest obstacles for travelers with disabilities is simply a lack of information. Hotels are missing out on a huge segment of the tourism market by neglecting to promote their accessibility features.

JetBlue somehow makes free Wi-Fi work. But Delta hasn't figured it out yet. It has so many customers on so many flights, and it's worried free Wi-Fi might overwhelm Gogo's systems and degrade the system for everyone.

A little bit of cognitive dissonance going on here​?​ ​Carnival CEO Arnold Donald ​talked up the cruise line's obligation to its customers while explaining away a $20 million penalty it paid with the U.S. government for secret illegal pollution.