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Articles tagged “sgf2018”

Cruises

Why the Cruise Industry Stands Out for Diversity in Its Leadership

Cruising has embraced diversity in leadership and diversity in experiences for consumers in recent years. This bodes well for the industry as it continues a concerted effort to get more people to try cruising.

Why the Cruise Industry Stands Out for Diversity in Its Leadership

Airlines

Delta CEO Declares Free In-Flight Wi-Fi Is Coming

It can't happen soon enough.

Delta CEO Declares Free In-Flight Wi-Fi Is Coming

Hotels

Airbnb Is Not Launching Its Much-Anticipated Loyalty Program Anytime Soon

Frequent Airbnb customers have been waiting for some kind of program to reward them for their loyalty. They'll have to be patient.

Airbnb Is Not Launching Its Much-Anticipated Loyalty Program Anytime Soon

Airlines

Why American Airlines Brought Big Bags Back to Basic Economy

American Airlines hopes that newer, nicer planes will resonate with its customers. After success with increased fare segmentation, though, it will be interesting to see how the airline drives revenue on its new fleet.

Why American Airlines Brought Big Bags Back to Basic Economy

Tourism

Puerto Rico Uses Hurricane Headlines to Help Make It a Global Destination

When it comes to destinations post-disaster, bad publicity can usually be flipped on its head and retooled to portray an encouraging comeback story. Puerto Rico's tourism industry is on its way to such a story, not letting disaster images and videos derail its progress.

Puerto Rico Uses Hurricane Headlines to Help Make It a Global Destination

Tourism

Creating New Twists on Travel Through Stories of Place

The world is a brighter place because of travelers and millions of them increasingly want to spend their vacations doing good rather than showing off their new bathing suits or selfie sticks.

Creating New Twists on Travel Through Stories of Place

Business Travel

Luxury Travel Advisors Aim to Put the Person Back in Personalization

Luxury travel advisors can thrive with the help of tech, rather than fear it, according to Matthew Upchurch, CEO of Virtuoso, and Jack Ezon, founder of Embark. Their claim makes intuitive sense.

Luxury Travel Advisors Aim to Put the Person Back in Personalization

Online Travel

Behind TripAdvisor’s Renewed Push to Inspire Travelers Beyond Just Making Sales

TripAdvisor is notable for having a large audience of consumers looking for ideas about where to go and stay and what to do once they're there. It's sensible that the company is adding features to bolster that edge over its transaction-focused rivals — as long as the company doesn't neglect transactions.

Behind TripAdvisor’s Renewed Push to Inspire Travelers Beyond Just Making Sales

Airlines

JetBlue Still Just Wants to Be Loved

JetBlue is trying to hold on to the qualities that set it apart — and made it a fan favorite — amid increasing competition. President and COO Joanna Geraghty explains why the carrier is still working to prove that air travel shouldn't be a commodity.

JetBlue Still Just Wants to Be Loved

Travel Booking

Google’s Conflicted Travel Strategy Pushes Forward

Google has developed solid travel booking and itinerary management tools, but won't push fully into the online travel booking business because of its lucrative role in online advertising. It looks like Google's bifurcated travel strategy will continue for some time.

Google’s Conflicted Travel Strategy Pushes Forward