Articles tagged “Service”

Frontier Flight Attendants Stop Pooling Gratuities

Frontier Flight Attendants Stop Pooling Gratuities

Justin Bachman, Bloomberg

Flight attendants have multifaceted jobs, and while safety is meant to be at the top of the priority list, they increasingly have products to sell and tables to wait.

4 months ago

Kayak to Help Flyers Get Compensated for Delayed and Canceled Flights

Kayak to Help Flyers Get Compensated for Delayed and Canceled Flights

Sean O'Neill, Skift

Some airlines will not be happy that Kayak has lent its credibility and, in effect, its customer base, to startups that specialize in travel claims compensation. The claims cost airlines money. But Kayak still likes doing things a bit different from the other global online players.

12 months ago

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Why Risk Management Is Essential to Your Business Travel Success

Why Risk Management Is Essential to Your Business Travel Success

Ultramar + Skift

In today’s volatile world, risk management in business travel is more important than ever. Organizations have a duty of care for their employees, but they need help to meet it. The solution is a travel management company who understands the high-touch service, preparation, and proactivity required to keep everyone at all levels of the travel program safe and well.

5 years ago