Articles tagged “seats”

American Airlines CEO Rejects Criticism of ‘Unprecedented’ Flight Crew Pay Hikes

American Airlines CEO Rejects Criticism of ‘Unprecedented’ Flight Crew Pay Hikes

Dennis Schaal, Skift

American Airlines CEO Doug Parker is playing the long game. Surprise pay hikes for pilots and flight attendants will cost roughly $350 million in 2018 and 2019. But if airlines truly want to avoid more customer service-related dramas, one way to get there is to adequately compensate your workforce.

2 months ago

Air France Sticks with Struggling Vendor for Lie-Flat Seats Upgrade

Air France Sticks with Struggling Vendor for Lie-Flat Seats Upgrade

Andrea Rothman, Bloomberg

Seat-supplier Zodiac's on-time performance in getting installations completed has been sorely lacking. American Airlines cancelled an order, Airbus dispatched a team to the Zodiac factory to get things on track. Air France, though, has won plaudits for the new business-class seats and is honoring its Zodiac contracts so far.

1 year ago

American Airlines Says Premium Seats Will Be the Next Frontier in Ancillary Fees

American Airlines Says Premium Seats Will Be the Next Frontier in Ancillary Fees

Dennis Schaal, Skift

Hyperbole or reality? American Airlines thinks its upcoming basic and premium economy will be huge, akin to its launching bag fees in 2008.

1 year ago