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Airlines
Major U.S. airlines, including Delta, are betting that demand for premium seats will continue despite inflationary pressures.
Rajesh Kumar Singh, Reuters | 8 months ago
With no rules to stop airlines from reducing seating size and space, there's no guarantee that the average passenger experience won't worsen.
Jonathan Stempel and David Shepardson, Reuters | 9 months ago
Hawaiian Airlines is late to the lie-flat seat game, but its new Boeing 787s will have 34 beds in the front of the aircraft. Why? The airline thinks leisure travelers, especially from Japan, will pony up when travel restrictions ease and they resume vacations to Hawaii again.
Brian Sumers | 2 years ago
Airbus certainly has a vested interested in seeing business travel recover. CEO Guillaume Faury has unique perspective because he's privy to airlines' aircraft orders.
Francois Murphy, Reuters | 2 years ago
Who says airlines don't prioritize passenger comfort? As long as carriers calculate passengers are willing to pay for a better experience, they will provide it.
Brian Sumers, Skift | 5 years ago
We all wish British Airways hadn't decided to shrink seat pitch. But once it did so, it was smart to go with so-called pre-reclined seats. When there's so little space between seats, passengers don't need another passenger reclining into them.
Brian Sumers, Skift | 6 years ago
Don't hate American Airlines if it unbundles fares on some transatlantic routes. By flying discounters like Wow Air and Norwegian, travelers have shown how much they like cheap no-frills airlines. American needs to give the people what they want — $99 one-way fares to Barcelona.
American Airlines CEO Doug Parker is playing the long game. Surprise pay hikes for pilots and flight attendants will cost roughly $350 million in 2018 and 2019. But if airlines truly want to avoid more customer service-related dramas, one way to get there is to adequately compensate your workforce.
Dennis Schaal, Skift | 7 years ago
Hyperbole or reality? American Airlines thinks its upcoming basic and premium economy will be huge, akin to its launching bag fees in 2008.
Dennis Schaal, Skift | 8 years ago