Brian Sumers, Skift
United President Scott Kirby and Chief Commericial Officer Andrew Nocella, who worked together at US Airways and American Airlines, deserve credit for the airline's turnaround. Then again, when they arrived United was a broken company, so there was probably only one way to go — up.
3 months ago
Brian Sumers, Skift
We told you United would probably turn things around on finances when it hired revenue whiz Scott Kirby back in August 2016. And look what's happening. Now, it's time for the airline to improve its customer service, too.
6 months ago
Brian Sumers, Skift
At Skift, we know more than most that airlines are in business to maximize revenue. But $30 for one checked bag seems a little extreme, no? Let's hope other carriers don't match JetBlue.
8 months ago
Brian Sumers, Skift
Not everyone likes Scott Kirby, because he has a habit of speaking his mind, whether his opinions are popular or not. But there's little doubt about his track record. The man knows how to increase an airline's revenue. He's done it at America West, US Airways, American, and now United.
8 months ago
Brian Sumers, Skift
United Airlines plans to grow capacity by four percent to six percent for each of the next three years. That may not sound like a lot, but the U.S. is a mature air market, so this is a big deal. But United President Scott Kirby said the airline shrunk too much under previous management and must get its mojo back.
1 year ago
Brian Sumers, Skift
We like United President Scott Kirby because he says what's on his mind. But something doesn't add up here. Is this the real reason United hasn't placed a new order for the A320 family of jets?
2 years ago
Brian Sumers, Skift
This Open Skies debate never goes away, does it? So far, the Trump administration hasn't treated it much differently than the Obama administration, at least publicly. We'll have to see whether it eventually takes a tougher stance.
2 years ago
Brian Sumers, Skift
Is there a more honest airline executive than United's Scott Kirby? Probably not. But that's a good thing. United's 2015 decision to leave New York JFK was a head-scratcher, and it's nice to see new management calling it a mistake.
2 years ago
David Koenig, Associated Press
Scott Kirby has worked in top jobs for a long time, at US Airways, American, and now at United. He has a playbook, and it includes adding domestic flights to strengthen hubs and improve connectivity for passengers. It has worked elsewhere, and should work at United.
2 years ago
Michael Sasso , Bloomberg
United's stock is up 54 percent since August 29, when it hired former American Airlines executive Scott Kirby as its president. Many analysts believe Kirby is responsible for much of that spike. That's a lot faith to have in one executive, but given Kirby's track record at American and US Airways, it's probably warranted.
2 years ago
Brian Sumers, Skift
Airlines prefer not to take risks with most of their senior hires, which makes sense, because the industry is more complicated than most.
3 years ago