Articles tagged “salesforce”

Hotels

Full Video: Accor Deputy CEO at Skift Future of Lodging Forum 2023

Accor is focused on setting itself apart by offering more than just a place to stay. Jean-Jacques Morin, a top Accor executive, discussed that and more at the Skift Future of Lodging Forum.

Justin Dawes | 1 year ago

Full Video: Accor Deputy CEO at Skift Future of Lodging Forum 2023

Tourism

Skift India Daily: Air India Turns to ChatGPT, Algorithmic Pricing for a Reboot

Can the new artificial intelligence software’s travel recommendations be taken as gospel? Perhaps yes, but for now, let’s leverage the power of the human instead of the alternate human.

Amrita Ghosh | 1 year ago

Skift India Daily: Air India Turns to ChatGPT, Algorithmic Pricing for a Reboot

Tourism

Skift India Daily: India Must Cut Back on Business Travel to Reduce Emissions

It's time we spoke about the responsibility of Indian corporations towards sustainable travel.

Amrita Ghosh | 1 year ago

Skift India Daily: India Must Cut Back on Business Travel to Reduce Emissions

Short-Term Rentals

Vacasa CEO Prioritizes Improved Tech for Sales Team Over New Acquisitions

In contrast to some other newbie CEOs, Rob Greyber articulated a clear vision about a new strategy during his first earnings call at the helm of Vacasa. If his focus on execution becomes reality, then the company could get turned around in earnest.

Dennis Schaal | 1 year ago

Vacasa CEO Prioritizes Improved Tech for Sales Team Over New Acquisitions

Short-Term Rentals

Analysis: Vacasa Has a Growth Story Neatly Tailored to Wall Street Sensibilities

Vacasa is adding homes to manage in 2022 at half the pace of 2021 in the name of profitability. Without the big mergers and acquisitions of years past, Vacasa is pressuring its sales force to get more productive or hit the road.

Dennis Schaal | 2 years ago

Analysis: Vacasa Has a Growth Story Neatly Tailored to Wall Street Sensibilities

Short-Term Rentals

Vacasa Eliminates 25 Sales Jobs After Hiring Binge

Property management companies such as Vacasa and others in the short-term rental sector are under pressure and have been forced to reorganize.

Dennis Schaal | 2 years ago

Vacasa Eliminates 25 Sales Jobs After Hiring Binge

Hotels

Customer Relationship Management Tech for Hotels Is Becoming More Necessary

Understanding the customer is becoming increasingly important to hoteliers, and so-called CRM systems can help capture guest data and automate interactions to improve guest conversion and retention. For now, however, CRM remains a tool mainly used by larger hotels.

Wouter Geerts | 2 years ago

Customer Relationship Management Tech for Hotels Is Becoming More Necessary

Short-Term Rentals

Vacasa Could Get Boost From Home Sales Softness

If they can't sell their homes, vacation rental owners tend to stay with their property managers. Making the proverbial lemonade out of lemons.

Dennis Schaal | 2 years ago

Vacasa Could Get Boost From Home Sales Softness

Business Travel

Team Travel Strategies Evolve as Offices Remain Closed

Travel firms are gearing up for a busy year booking company retreats and off-sites, because team meetings are moving on from U-shaped tables and an overhead projector to ranches, sites in the woods and beyond.

Matthew Parsons | 2 years ago

Team Travel Strategies Evolve as Offices Remain Closed

Travel Technology

Salesforce-Backed Mews Shifts Hotel Tech Focus From Room to Guest

The venture arm of enterprise giant Salesforce may see its investment in Mews as yet another way to get its array of services into the hands of hotel companies.

Sean O'Neill | 2 years ago

Salesforce-Backed Mews Shifts Hotel Tech Focus From Room to Guest