Articles tagged “routehappy”

Online Travel

Expedia Adds Ratings for Airline Seats and In-Flight Amenities

Wouldn't it be great if airlines one day had to respond to flyers' adverse ratings of their flights just as hotel management often does on user review sites such as TripAdvisor? The airline industry isn't close to that point yet.
Online Travel

Delta Keeps Pruning Website Distribution Relationships

Delta wants to control its customers' online and mobile experiences and to drive more traffic to Delta.com so it has parted ways with third-party websites that the airline can afford to cut ties with.