Articles tagged “ratings”

Hotels

What’s the Value of a Hotel Star Rating in a TripAdvisor World?

While a five-star rating still signals that a property has class, it's not always sufficient in making clear what guests can expect beyond the high-quality service and amenities.

What’s the Value of a Hotel Star Rating in a TripAdvisor World?

Airlines

What U.S. Airline Passengers Complain About Most When They Fly

We need better in-flight Wi-Fi to take our minds off the rest of the in-flight experience.

What U.S. Airline Passengers Complain About Most When They Fly

Airlines

From Freddies to Skytrax: Making Sense of Airline and Airport Awards

The ultimate reward of awards is good press for the winners. But aiming for the prize--any prize--helps spur on airlines and airports to make air travel better. That has to be a good thing.

From Freddies to Skytrax: Making Sense of Airline and Airport Awards

Airlines

Singapore Airlines Debuts New Premium Economy With Social Media Treasure Hunt

We're a bit surprised by the color and trim choices, given the airline's palette and design scheme for the rest of the aircraft, but overall it's a great product. This should be a very nice option for passengers who want more than the airline's excellent boutique Economy class, but aren't ready to dish-out the fare for a Business class ticket.

Singapore Airlines Debuts New Premium Economy With Social Media Treasure Hunt

Airlines

The World’s Best Airlines for Long-Haul Premium Economy

If you're going to pay more, you expect more. These airlines really get that.

The World’s Best Airlines for Long-Haul Premium Economy

Media and PR

Latest Michelin Guide updates put France on par with Japan once again

Despite Michelin's online floundering, its yearly updates create new destination restaurants every year and set the tone for what's expected from high end dining -- even if fewer and fewer people are pursuing it.

Hotels

Hotel room size matters for AAA Five Diamond ratings as The Greenbrier drops off

Hey, four diamonds ain't bad, either, for The Greenbrier or any other hotel.

Hotel room size matters for AAA Five Diamond ratings as The Greenbrier drops off

Hotels

Israeli hotels return to a star system after more than two decades to realize it’s not that bright

Star ratings for hotels are just about the most misunderstood ratings for consumers. Outside of Italy, France, and Germany, there are few destinations where stars aren't meaningless. And even where they mean something they need to be update for the Wi-Fi generation.