Articles tagged “passenger experience”

JetBlue chose ViaSat over Gogo with the hope that fast, free Wi-Fi will attract business fliers to the airline that may stay loyal to JetBlue even when it starts charging for Wi-Fi.

Like traditional TV against online video, looks like in-flight entertainment systems still have some life in them, never mind all the iPads passengers can now use on the flights.

Much to the chagrin of the FAA, the Bits contributor has been leading the charge for in-flight electronic device usage. His latest line of attack points to the ever-shifting standards for how many iPads are safe during takeoff and landing.

Passengers will soon be able to pay for Wi-Fi services on flights over the Atlantic and Pacific Oceans, but this will only be a real success when Gogo fixes it sometimes slow and spotty connections.

The airline is the first to offer this breadth of free services onboard, and although some SMS roaming charges will apply, it’s another step in the right direction for universal connectivity.

The US Airways example shows that Routehappy is correct: As a passenger you really need to research the amenities on a given airline for a particular route to learn what the flight experience should be like.

Most business travelers want Wi-Fi on flights to presumably get work done, but these startups think fliers would be better off foregoing private time to make a meaningful or friendly connection.

EasyJet is attempting to disguise new fees for choosing seats by focusing on the benefits of seat allocation and mentioning it as an improvement for business travelers.

This example from a poll in the UK demonstrated how much fliers on international journeys want to stay connected while in-flight, but the poll's result would have been similar anywhere else consumers have come to rely on staying connected.

As some airlines begin removing complex entertainment systems in favor of iPads, precious space and weight is saved that could be used to allow passengers to adjust temperatures to their liking.