Articles tagged “overbooking”

Online Travel

Amadeus Backs Startup Volantio to Help Airlines Manage Overbooked Flights

Props to Volantio, which won the Air Pitch startup competition at Skift Global Forum last year, for now getting investment and sales support from Amadeus.

Amadeus Backs Startup Volantio to Help Airlines Manage Overbooked Flights

Airlines

Senate Passes Bill to Set Minimum Size for Airplane Seats

Not much happens on a bipartisan basis in Washington anymore. But lawmakers often agree about aviation policy. Yes, some Democrats wanted to put limits on airline fees but that always seemed like a far-fetched idea. For better or worse, Congress deregulated U.S. airlines 40 years ago.

Senate Passes Bill to Set Minimum Size for Airplane Seats

Airlines

This Startup Is Helping Airlines Manage Overbooked Flights

It's nice to see airlines leverage new technology to help solve an old problem. Overbooking doesn't have to be bad because an airline can usually reward passengers willing to take another flight. Often, passengers are thrilled with what their carrier offers.

This Startup Is Helping Airlines Manage Overbooked Flights

Airlines

U.S. Airlines Bumped Far Fewer Passengers After United Dragging

Perhaps U.S. airlines were too bump-happy before the United incident in April. Maybe it's a good thing that they've reduced their involuntarily denied boarding incidents. Remember, though, that overbooking serves a purpose: Not all passengers show up for every flight, yet airlines want to fill every seat.

U.S. Airlines Bumped Far Fewer Passengers After United Dragging

Airlines

U.S. Transportation Department Won’t Punish United Airlines Over Passenger-Dragging Incident

Consumers typically don't like to see companies' – and particularly airlines – bad behaviors go unpunished. While United didn't break any laws it did break the trust it had with many travelers that it's still working to regain.

U.S. Transportation Department Won’t Punish United Airlines Over Passenger-Dragging Incident

Airlines

Airline Bumping of Overbooked Passengers Reaches 22-Year Low

Some airlines had defended overbooking as a must-have tool in their revenue management arsenals but the social media backlash forced them to modify their ways.

Airline Bumping of Overbooked Passengers Reaches 22-Year Low

Airlines

Here’s a Two-Part and No-Fuss Plan to Fix Air-Travel Hell

Here's just one problem with banning airlines from changing a passenger's seat. Planes break sometimes, and airlines will often use a replacement. The new airplane may, or may not, have the same seat available. What should an airline do if it can't give a passenger the same seat? Cancel the flight?

Here’s a Two-Part and No-Fuss Plan to Fix Air-Travel Hell

Airlines

Canada’s New Passenger Bill of Rights Bans Removal in Cases of Overbooking

U.S. lawmakers rarely enact airline regulations anymore. But that's not so in Canada, where Transportation Minister Marc Garneau likes to take action to protect consumers.

Canada’s New Passenger Bill of Rights Bans Removal in Cases of Overbooking

Airlines

Flyers Shouldn’t Expect $10,000 When Bumped From a United Airlines Flight

The optics of United Airlines' revamped overbooking procedure are solid, but travelers shouldn't expect to ever receive such a big payout for giving up their seat.

Flyers Shouldn’t Expect $10,000 When Bumped From a United Airlines Flight

Airlines

Southwest Airlines Promises to Stop Overbooking Flights

Overbooking has gotten a lot of attention in the past three weeks, but, most of the time, it's not a big deal. Airlines know passengers won't show up, so they sell a few more tickets than they have seats. What's the harm in that? Airlines might want to reduce the number of extra seats they sell, but they don't need to retire the practice.

Southwest Airlines Promises to Stop Overbooking Flights