Articles tagged “online travel agencies”

TripAdvisor became the largest travel site in the world based on its high profile in free search results. But Google has become a hyper-monetized marketplace and TripAdvisor's competitors have the resources to grossly outspend it in digital marketing.

In the long-run, Expedia will have gained by acquiring Orbitz because of its brand recognition, effective loyalty program, and list of corporate deals. CEO Dara Khosrowshahi is especially optimistic about taking Orbitz's private label functionality and bringing it to the flagship Expedia brand later this year.

Expedia's CEO says his company has momentum moving into 2017, although we heard him express similar sentiments over the last two quarters and any surge wasn't particularly noticeable. This will likely be another transition year as Expedia's HomeAway gets more digital and Trivago feels its oats as a public company.

Google continues to churn out strong revenue growth numbers despite its massive size. There was little direct mention of travel on Google’s earnings call, but a few metrics give us insights into likely online travel agency earnings season and the broader online travel ecosystem.

Sophistication and adoption of back-end technology on the supply side is getting to a point where the big players in online travel are taking the tours and activities segment seriously. It's an expanding growth opportunity for new and direct revenue streams across the entire traveler journey, beyond core transport and accommodations products.

While plenty of European travel companies have struggled to cope in a difficult operating environment, On the Beach has prospered. In an uncertain world, its flexible approach to holidays means that it is able to take advantage without some of the risk that others face.

Hilton's decision to enroll in TripAdvisor Instant Booking while the chain is dedicating huge resources into convincing consumers to book direct on Hilton sites is an admission that it needs third-party distributors. TripAdvisor is a favored partner for the moment because it's cheaper than Expedia and the Priceline Group for the chain.

Although much focus as of late has been on Airbnb's ability to become a new kind of online travel agency, we shouldn't lose sight of the fact that it continues to be a major disruptor to the traditional hotel industry, too.

A prudent strategy for Airbnb might be to initially partner with an online travel agency in an affiliate relationship so it can access flights for its customers. In that way, Airbnb could test whether its users want to book flights on the site without taking the big risks involved in making a large acquisition, which could always come later.

TripAdvisor has been struggling but it is a testament to its continued power as a marketing vehicle that Expedia Inc. felt compelled to participate in TripAdvisor Instant Booking even though Expedia controls its own TripAdvisor wannabe. It's called Trivago. A newly anointed public company, Trivago's growth could one day be an Expedia hedge against TripAdvisor's clout, although Trivago isn't there yet.