Articles tagged “malaysia airlines”

After moving above Sky Team to second in the “Big 3” of airline alliances, the next few years are more likely to be about staying put than targeting the top spot.

Malaysia's Capital A has submitted plans for a corporate restructuring, which will involve the merger of its low-cost airline AirAsia with long-haul carrier AirAsia X.

It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.

For airlines to deliver a seamless passenger experience, technology, people, and systems must connect on the back end.

We know first class is on the way out on routes between the biggest business cities. But do travelers want a better-than-business option at a reasonable price?

With Skyscanner's new funding and ample cash, the company sees itself as an acquirer over the next few months. Skyscanner believes a few modest acquisitions, increased marketing, and continued organic growth should do the trick. There won't be any quick, easy answers as this looks like a strategy for the long haul.

Skyscanner has more or less been a bootstrapper in metasearch, growing mostly organically and profitably for the last seven years. But its challenge has been how to get to the next level. It's unclear how much of a difference this latest funding round will make since a chunk of it will be used as a payout to existing investors.

The time it will take to implement this is a stark reminder of how slowly the aviation industry moves.

Regaining the trust from flyers after two crashes is a daunting task, but Malaysia Airlines forges ahead.

These airlines understand that the only way to get ahead of the competition is to provide a unique cabin product and great service. The most successful ones are also very good about consistently delivering an exceptional passenger experience. They'll spoil you.