Travel Loyalty News

Hotel groups have been expanding the reach of their loyalty programs to include a wider base of consumers while trying to maintain their appeal to frequent travelers. It's a tough trick to pull off.

Delta, which has consistently been one of the most profitable U.S. airlines, slightly underperformed in the second quarter, partly due to an oversupply of domestic seats. That could signal trouble for domestic carriers this summer.

Travel startups raised roughly $2.8 billion during the first half of 2024. They had raised only $1.3 billion during the same period in 2023.

We spoke with Marriott's chief revenue and tech officer to learn more about the hotel giant's new online booking portal aimed at small- and medium-sized enterprises. Does it truly offer a seamless, one-stop solution for road warriors?

Marriott has debuted a suite of travel tools to let road warriors book, manage, and expense business travel without having to visit third-party services.

There was a lot of variety in this group of startups: flying taxis, skiing tours, renewable jet fuel, loyalty, pest control, luggage, and a new travel media brand.

In one of his first sit down interviews since taking on the new job, Pieper tells Skift how he navigates such a challenging brief.

Here's a look at the stealthy Booking.com for Business. Parent company Booking Holdings has larger priorities, but this unit is growing.

The first Delta One lounge at JFK includes a full-service restaurant, a shoe shining service, massage chairs and other spa treatments.

Amid fierce competition, loyalty programs have transitioned from a mere perk to a pivotal component of a brand's strategy to foster customer allegiance and encourage repeat business. Customization is key to successfully introducing travel solutions and sustaining loyalty over time.