Articles tagged “labor”

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United Airlines’ New Employee Bonuses Factor in Customer Satisfaction

United Airlines’ New Employee Bonuses Factor in Customer Satisfaction

Brian Sumers, Skift

At most companies, changes in employee bonuses don't resonate much beyond corporate headquarters. But airlines are different, and United Airlines created a global public relations saga in March when it decided to alter how it allotted extra money to employees. It's not a surprise the airline walked it back.

10 months ago

Virgin Atlantic Pilots Are Extending Their Holiday Season Strikes

Virgin Atlantic Pilots Are Extending Their Holiday Season Strikes

Jacqueline Poh, Bloomberg

It doesn't matter that this is only a third or so of pilots: Consumers don't know the difference. It's good news for their competitors.

10 months ago

Air France-KLM Could Gain Ground in Labor Talks After Union Leadership Change

Air France-KLM Could Gain Ground in Labor Talks After Union Leadership Change

Ania Nussbaum, Bloomberg

Relatively new CEO Ben Smith will be hoping that the change in leadership leads to a thawing in relations between the airline group and some of its employees.

11 months ago

Marriott Contract Vote in San Francisco Could End Recent Labor Strife

Marriott Contract Vote in San Francisco Could End Recent Labor Strife

Associated Press

While the strike in San Francisco may soon end, Marriott faces labor issues in many cities around the U.S.

11 months ago

Japan Reduces Number of Incoming Guest Workers Despite Labor Shortage

Japan Reduces Number of Incoming Guest Workers Despite Labor Shortage

Emi Urabe and Isabel Reynolds, Bloomberg

The hotel and restaurant industries may rely on guest workers, but in Japan, fewer of them will be available and people are watching how companies treat those workers as well.

11 months ago

Uber Is Going an Extra Mile to Retain Drivers Amid Labor Crunch

Uber Is Going an Extra Mile to Retain Drivers Amid Labor Crunch

Eric Newcomer, Bloomberg

Uber wants to earn loyalty from its drivers by offering extra pay and free college. But the company also wants to treat its drivers as contractors, not employees. No wonder they jump ship when a better opportunity comes up.

12 months ago

Kenya Airways Union Threatens Strike Ahead of New York Flight Launch

Kenya Airways Union Threatens Strike Ahead of New York Flight Launch

Bella Genga, Bloomberg

Kenya Airways want to show it's a nimble market-driven company. But this strike threat shows the airline has a long way to go to get there. It probably needs more buy-in from labor.

12 months ago

How Big a Problem Are the Growing Worker Strikes for Marriott?

How Big a Problem Are the Growing Worker Strikes for Marriott?

Deanna Ting, Skift

It's Marriott under fire now, but keep an eye on the broader hospitality and travel services industry in the U.S.

1 year ago

Disneyland’s Hotel Workers Will See Starting Pay Rise to $15 an Hour

Disneyland’s Hotel Workers Will See Starting Pay Rise to $15 an Hour

Christopher Palmeri, Bloomberg

Workers at Disney's parks in Florida and California have already negotiated wage increases, so it makes sense that the company's hotels are following.

1 year ago

Disney’s Florida Workers Are Voting on a Proposed Minimum Wage Boost to $15

Disney’s Florida Workers Are Voting on a Proposed Minimum Wage Boost to $15

Mike Schneider, Associated Press

If the contract is approved, this wage increase will cost Disney. But the entertainment giant is hugely profitable, in large part thanks to its theme parks — and its workers are crucial to the guest experience. Better-paid, happier workers will be good for the company and its customers.

1 year ago

Flight Centre Stock Tumbles After TV Report Alleges Anti-Consumer Practices

Flight Centre Stock Tumbles After TV Report Alleges Anti-Consumer Practices

Allan Leibowitz, Skift

Negative press about working conditions and markups has dented Flight Centre’s stock price, despite record financial results. The claims have been denied, but the share price is still suffering. The mural incident doesn't do anything to bolster confidence in corporate culture.

1 year ago

Ryanair Pilots Make Push to Resolve Strike Impacting All of Europe

Ryanair Pilots Make Push to Resolve Strike Impacting All of Europe

Áine Quinn, Bloomberg

CEO Michael O'Leary has a reputation for being hard-nosed when it comes to labor. Let's see how far the pilots can go to get what they want at the negotiations table. Nobody is sleeping.

1 year ago