Articles tagged “klm”

Airlines and Airports Look to Biometrics to Improve the Passenger Experience

Airlines and Airports Look to Biometrics to Improve the Passenger Experience

Brian Sumers, Skift

Consumers are more comfortable with biometrics than ever, and we can probably thank Apple for that. Now airlines are starting to ask whether they might use facial recognition, fingerprints or iris scans to make the passenger experience better. Here's hoping they succeed.

1 month ago

KLM Hopes to Retain Open Access to Lucrative London Market After Brexit

KLM Hopes to Retain Open Access to Lucrative London Market After Brexit

Christopher Jasper, Bloomberg

The London market is vital to all of Europe's big airlines, so KLM is not alone. To keep their profits up, all the carriers need access to the lucrative market, so let's hope that after Brexit Britain joins the European Common Aviation Area.

2 months ago

Air France-KLM is Encouraged but ‘Not Euphoric’ by Recent Improvement

Air France-KLM is Encouraged but ‘Not Euphoric’ by Recent Improvement

Andrea Rothman, Bloomberg

Air France-KLM had a surprisingly profitable 2016 considering the company has not yet implemented its strategy to thwart long-haul, low-cost airlines. But remember, most of the good stuff is happening at KLM, which, despite being smaller than Air France, posted much higher profits.

3 months ago

KLM Grew its Passenger Tally in 2016 While Sibling Air France Shrunk

KLM Grew its Passenger Tally in 2016 While Sibling Air France Shrunk

Benjamin Katz , Bloomberg

Compared to Europe's other two major airline companies — International Airlines Group and Lufthansa Group — Air France-KLM is slightly behind in creating a cohesive strategy to try to compete with low cost airlines. That means, for the foreseeable future, the company may struggle relative to its peers.

5 months ago

Belgium’s Prime Minister Does Not Appreciate a KLM Offer of Free Train Rides from Brussels

Belgium’s Prime Minister Does Not Appreciate a KLM Offer of Free Train Rides from Brussels

James G. Neuger, Bloomberg

Offering free train tickets out of Brussels is fine, but making it part of a publicity campaign — especially now — seems more than a little insensitive.

1 year ago

Interview: Ryanair CEO on How Low-Cost Carriers Can Help European Airlines Prosper Again

Interview: Ryanair CEO on How Low-Cost Carriers Can Help European Airlines Prosper Again

Marisa Garcia, Skift

We believe that a partnership between Norwegian and Ryanair makes sense and could take off with few complications. But we don't believe converting long-term rivals to new friends is done easily in aviation. Still, if anyone could argue until this gets done, it would be O'Leary--with credit going to Willie Walsh. That alone is a remarkable thing.

1 year ago

European Airlines Are Almost Ready to Return to Tehran

European Airlines Are Almost Ready to Return to Tehran

Nasser Karimi, Associated Press

Iran travel will become much easier for flyers once European carriers return.

1 year ago

Air France Grounds Its Boeing 747s After 40 Years of Flying

Air France Grounds Its Boeing 747s After 40 Years of Flying

Andrea Rothmans and Christopher Jasper, Bloomberg

Even non-aviation geeks who travel frequently have a special place in their hearts for the hump-backed Boeing 747, which once epitomized the glamor of the early transcontinental jet age.

1 year ago

KLM Gives Its Dreamliner Interiors a Dose of Dutch Design

KLM Gives Its Dreamliner Interiors a Dose of Dutch Design

Marisa Garcia, Skift

An emphasis on understated style allows for smart fares that will make these cabins really attractive to passengers in Northern Europe (and beyond).

2 years ago

KLM Goes to School to Help Create the Passenger Experience of the Future

KLM Goes to School to Help Create the Passenger Experience of the Future

Marisa Garcia, Skift

Forty years sounds like a long time, but in aviation it’s barely long enough time to get your kit together.

2 years ago

KLM’s New App Wants to Know You Better Than You Know Yourself

KLM’s New App Wants to Know You Better Than You Know Yourself

Marisa Garcia, Skift

Some suggest there are too many airline and airport apps. Maybe yes. But with its easy bookings functionality, this new KLM app is a keeper.

2 years ago

KLM’s In-House Expert on the Benefits of Social Media Customer Service

KLM’s In-House Expert on the Benefits of Social Media Customer Service

Joyce Manalo, Skift

Yes, KLM is on a league of its own by being able to leverage all the social care interactions into offers and purchases, but it's still working hard to integrate all its reservation systems, customer database, and social media interactions.

2 years ago