Articles tagged “klm”

KLM Becomes Among the First Non-Chinese Airlines to Accept WeChat Pay

KLM Becomes Among the First Non-Chinese Airlines to Accept WeChat Pay

Brian Sumers, Skift

KLM is a little less reliant on Chinese customers than other major airlines, but it's good to see the Dutch carrier taking the chance on a new way of accepting payments. We're betting it'll work out well for KLM. And we suspect other airlines will follow.

1 month ago

Schiphol Airport Tests Express Lanes for Passengers With Small Bags

Schiphol Airport Tests Express Lanes for Passengers With Small Bags

Joost Akkermans, Bloomberg

For airlines such as KLM, which has sued Schiphol Airport, extensive delays at the airport mean lost revenue. The airport is experimenting with ways to speed passengers through Customs, and that's a good thing.

3 months ago

CEO Interview: KLM CEO on Why His Airline Still Feeds Passengers for Free

CEO Interview: KLM CEO on Why His Airline Still Feeds Passengers for Free

Brian Sumers, Skift

KLM may not be a perfect airline, but it's surprisingly spunky considering it's owned by a giant French company that also controls Air France. The two airlines couldn't be more different.

3 months ago

Foreign Airline CEOs Say They See No Trump Slump on U.S. Routes

Foreign Airline CEOs Say They See No Trump Slump on U.S. Routes

Brian Sumers, Skift

It's amazing how resilient U.S. tourism is. Europeans flock to America during the summer, and while anecdotal evidence suggests some travelers may be altering their plans because of politics, many airlines say they're having no trouble filling seats.

4 months ago

Airlines Put Facebook Messenger Chatbots to Work Answering Easy Questions

Airlines Put Facebook Messenger Chatbots to Work Answering Easy Questions

Brian Sumers, Skift

Bots have come a long way since Alaska Airlines introduced 'Ask Jenn' about a decade ago. But they're still not perfect. At least for now, we'd rather have a human touch.

4 months ago

Airlines and Airports Look to Biometrics to Improve the Passenger Experience

Airlines and Airports Look to Biometrics to Improve the Passenger Experience

Brian Sumers, Skift

Consumers are more comfortable with biometrics than ever, and we can probably thank Apple for that. Now airlines are starting to ask whether they might use facial recognition, fingerprints or iris scans to make the passenger experience better. Here's hoping they succeed.

6 months ago

KLM Hopes to Retain Open Access to Lucrative London Market After Brexit

KLM Hopes to Retain Open Access to Lucrative London Market After Brexit

Christopher Jasper, Bloomberg

The London market is vital to all of Europe's big airlines, so KLM is not alone. To keep their profits up, all the carriers need access to the lucrative market, so let's hope that after Brexit Britain joins the European Common Aviation Area.

6 months ago

Air France-KLM is Encouraged but ‘Not Euphoric’ by Recent Improvement

Air France-KLM is Encouraged but ‘Not Euphoric’ by Recent Improvement

Andrea Rothman, Bloomberg

Air France-KLM had a surprisingly profitable 2016 considering the company has not yet implemented its strategy to thwart long-haul, low-cost airlines. But remember, most of the good stuff is happening at KLM, which, despite being smaller than Air France, posted much higher profits.

7 months ago

KLM Grew its Passenger Tally in 2016 While Sibling Air France Shrunk

KLM Grew its Passenger Tally in 2016 While Sibling Air France Shrunk

Benjamin Katz , Bloomberg

Compared to Europe's other two major airline companies — International Airlines Group and Lufthansa Group — Air France-KLM is slightly behind in creating a cohesive strategy to try to compete with low cost airlines. That means, for the foreseeable future, the company may struggle relative to its peers.

9 months ago

Belgium’s Prime Minister Does Not Appreciate a KLM Offer of Free Train Rides from Brussels

Belgium’s Prime Minister Does Not Appreciate a KLM Offer of Free Train Rides from Brussels

James G. Neuger, Bloomberg

Offering free train tickets out of Brussels is fine, but making it part of a publicity campaign — especially now — seems more than a little insensitive.

1 year ago

Interview: Ryanair CEO on How Low-Cost Carriers Can Help European Airlines Prosper Again

Interview: Ryanair CEO on How Low-Cost Carriers Can Help European Airlines Prosper Again

Marisa Garcia, Skift

We believe that a partnership between Norwegian and Ryanair makes sense and could take off with few complications. But we don't believe converting long-term rivals to new friends is done easily in aviation. Still, if anyone could argue until this gets done, it would be O'Leary--with credit going to Willie Walsh. That alone is a remarkable thing.

2 years ago

European Airlines Are Almost Ready to Return to Tehran

European Airlines Are Almost Ready to Return to Tehran

Nasser Karimi, Associated Press

Iran travel will become much easier for flyers once European carriers return.

2 years ago