Articles tagged “klm”

Air France-KLM is Encouraged but ‘Not Euphoric’ by Recent Improvement

Air France-KLM is Encouraged but ‘Not Euphoric’ by Recent Improvement

Andrea Rothman, Bloomberg

Air France-KLM had a surprisingly profitable 2016 considering the company has not yet implemented its strategy to thwart long-haul, low-cost airlines. But remember, most of the good stuff is happening at KLM, which, despite being smaller than Air France, posted much higher profits.

5 days ago

KLM Grew its Passenger Tally in 2016 While Sibling Air France Shrunk

KLM Grew its Passenger Tally in 2016 While Sibling Air France Shrunk

Benjamin Katz , Bloomberg

Compared to Europe's other two major airline companies — International Airlines Group and Lufthansa Group — Air France-KLM is slightly behind in creating a cohesive strategy to try to compete with low cost airlines. That means, for the foreseeable future, the company may struggle relative to its peers.

1 month ago

Belgium’s Prime Minister Does Not Appreciate a KLM Offer of Free Train Rides from Brussels

Belgium’s Prime Minister Does Not Appreciate a KLM Offer of Free Train Rides from Brussels

James G. Neuger, Bloomberg

Offering free train tickets out of Brussels is fine, but making it part of a publicity campaign — especially now — seems more than a little insensitive.

10 months ago

Interview: Ryanair CEO on How Low-Cost Carriers Can Help European Airlines Prosper Again

Interview: Ryanair CEO on How Low-Cost Carriers Can Help European Airlines Prosper Again

Marisa Garcia, Skift

We believe that a partnership between Norwegian and Ryanair makes sense and could take off with few complications. But we don't believe converting long-term rivals to new friends is done easily in aviation. Still, if anyone could argue until this gets done, it would be O'Leary--with credit going to Willie Walsh. That alone is a remarkable thing.

12 months ago

European Airlines Are Almost Ready to Return to Tehran

European Airlines Are Almost Ready to Return to Tehran

Nasser Karimi, Associated Press

Iran travel will become much easier for flyers once European carriers return.

1 year ago

Air France Grounds Its Boeing 747s After 40 Years of Flying

Air France Grounds Its Boeing 747s After 40 Years of Flying

Andrea Rothmans and Christopher Jasper, Bloomberg

Even non-aviation geeks who travel frequently have a special place in their hearts for the hump-backed Boeing 747, which once epitomized the glamor of the early transcontinental jet age.

1 year ago

KLM Gives Its Dreamliner Interiors a Dose of Dutch Design

KLM Gives Its Dreamliner Interiors a Dose of Dutch Design

Marisa Garcia, Skift

An emphasis on understated style allows for smart fares that will make these cabins really attractive to passengers in Northern Europe (and beyond).

2 years ago

KLM Goes to School to Help Create the Passenger Experience of the Future

KLM Goes to School to Help Create the Passenger Experience of the Future

Marisa Garcia, Skift

Forty years sounds like a long time, but in aviation it’s barely long enough time to get your kit together.

2 years ago

KLM’s New App Wants to Know You Better Than You Know Yourself

KLM’s New App Wants to Know You Better Than You Know Yourself

Marisa Garcia, Skift

Some suggest there are too many airline and airport apps. Maybe yes. But with its easy bookings functionality, this new KLM app is a keeper.

2 years ago

KLM’s In-House Expert on the Benefits of Social Media Customer Service

KLM’s In-House Expert on the Benefits of Social Media Customer Service

Joyce Manalo, Skift

Yes, KLM is on a league of its own by being able to leverage all the social care interactions into offers and purchases, but it's still working hard to integrate all its reservation systems, customer database, and social media interactions.

2 years ago

KLM Brings 24/7 Facebook Customer Service to the U.S.

KLM Brings 24/7 Facebook Customer Service to the U.S.

Joyce Manalo, Skift

Travel brands need to reassess their social care effort to see if there's enough attention being paid to customers on Facebook.

2 years ago

Health App Might One Day Tell Flight Crew When You’re Blue or Green

Health App Might One Day Tell Flight Crew When You’re Blue or Green

Marisa Garcia, Skift

Any ideas to improve airlines’ understanding of how their passengers feel in-flight couldn’t come soon enough.

2 years ago