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Articles tagged “kimpton”

Hotels

Interview: InterContinental Hotels Group CEO on the Importance of Trust

Brand trust, fostered by communicating and delivering on a defined guest experience, is what keeps guests coming back year after year. Solomons focus on building trust is what drives all the smaller decisions from tech to training.

Interview: InterContinental Hotels Group CEO on the Importance of Trust

Announcements

Skift Business Traveler: Kimpton Hotels Under InterContinental

Skift Business Traveler: Kimpton Hotels Under InterContinental

Hotels

Why Every Major Hotel Brand Wants in on the Boutique Business

As legacy hotel groups continue to build and buy boutique hotel brands, they're commoditizing the entire sector.

Why Every Major Hotel Brand Wants in on the Boutique Business

Hotels

InterContinental’s Kimpton Buy: A Difference Between Hard and Soft Branding

How much will the InterContinental Hotels Group mess with the Kimpton brand? The fact that IHG officials say they aren't ready to address the future of the Kimpton Karma Rewards loyalty program raises a proverbial red flag.

InterContinental’s Kimpton Buy: A Difference Between Hard and Soft Branding

Hotels

Kimpton Loyalists on Social Media Not Loving the IHG News

Kimpton has a very loyal group of customers, all of whom hope the new big-box owner IHG doesn't mess with their beloved brand or, more importantly, its loyalty program. But little chance that stays untouched in the medium to long term.

Kimpton Loyalists on Social Media Not Loving the IHG News

Hotels

InterContinental Hotels Group to Acquire Kimpton Hotels for $430 Million

Boutique and lifestyle properties are the hottest segment in the hotel industry and with the acquisition IHG gets a foothold for an enhanced position in the segment.

InterContinental Hotels Group to Acquire Kimpton Hotels for $430 Million

Media and PR

Top 10 Hotel Brands on Social Media for November 2014

The joy of giving and receiving was appreciated by hotel brands and fans.

Top 10 Hotel Brands on Social Media for November 2014

Media and PR

Top 10 Hotel Brands on Social Media for October 2014

Brands that know their audience best and cater to their dreams will gather momentum.

Top 10 Hotel Brands on Social Media for October 2014

Hotels

Inside Look: Behind Kimpton Hotels’ Complete Digital Overhaul

Kimpton Hotels is attempting to differentiate itself by engaging with consumers on a year-round basis with more personal lifestyle content.

Inside Look: Behind Kimpton Hotels’ Complete Digital Overhaul

Hotels

Kimpton Launches a New Loyalty Program With a Secret Rewards Formula

It's nice to offer rewards program members personalized perks, but we're waiting to see whether assigning members to tiers based on a formula that isn't transparent will be popular among those for who loyalty programs are an art.

Kimpton Launches a New Loyalty Program With a Secret Rewards Formula