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Online Travel
Consumers hate junk fees and lawmakers have been slowly cracking down. But businesses are still pushing back.
Rashaad Jorden | 4 weeks ago
Hotels
While Hilton's outlook remains broadly positive, the moderating growth trajectory bears watching. Next year hotel operators may need to work harder to drive growth. Luxury and lifestyle brands could be key differentiators.
Sean O'Neill | 1 month ago
Experiences
Can Airbnb be successful in Experiences when it avoids mass market tours and activities? Don't look to find that Taj Mahal tour on Airbnb.
Dennis Schaal | 1 month ago
Podcasts
Today's podcast looks at Spirit's promise of change, Biden's new efforts for families booking flights, and Saudi Arabia's hefty World Cup bid.
Rashaad Jorden | 1 month ago
Today's podcast looks at Marriott's optimism in the face of challenge, the next step in junk fee legislation, and the ongoing strength of Norwegian Cruise spending.
The U.S. Senate moved forward in an effort to force U.S.-based hotels and short-term rentals to adopt a new national standard for price comparison. It has adopted similar language to a comparable bill in the House, so it's possible the bill will become law before the November elections.
Today's podcast looks at the persistence of airline junk fees, Spirit Air’s attempt to move upmarket, and Venice’s move to stem the tourist hordes.
Airlines
An appeals court argued that the rule “likely exceeds the DOT’s authority and would irreparably harm airlines.”
Meghna Maharishi | 1 month ago
Now you know why online travel companies do so much A/B testing. The whole world seems to depend on whether a price disclosure is in a bold or light font. Fee transparency is being put to its own test in California.
Dennis Schaal | 2 months ago
Short-Term Rentals
HomeToGo plans to quash bait-and-switch pricing in the way it displays the total price of a short-term rental stay. But will consumers appreciate the effort if rivals' less-transparent prices appear lower?
Dennis Schaal | 3 months ago
