InterContinental Hotel Group’s purchase of Six Senses Hotels Resorts Spas is consistent with its drive to boost its luxury portfolio with small yet well-defined brands that do not cannibalize one another. So smart.
Can a single brand ever really own a customer? We think Hilton CEO Chris Nassetta is onto something here, but that won't necessarily stop his travel peers from trying to do that in their own ways.
Two years in, it appears that consumers didn't just sign up for the loyalty programs to get a discount. Or even if they did, they've also come to realize the additional benefits of booking direct.
CEO Sean Menke has turned around Sabre's performance since coming on board in 2017. No wonder investors have bid up the travel technology company's share price since then.
Implementation of panic buttons, or employee safety devices, for hotel employees is a good start, but it should just be the beginning of the much broader measures the entire global hospitality industry should take to ensure the safety of every single person who walks through its doors.
IHG CEO Keith Barr’s take on how we’ll be using technology now and in the future is both contrarian and perhaps more pragmatic than the views of some of his travel industry peers.