Articles tagged “iata”

Airlines

Airlines Need More Women at the Top Says IATA Boss

Let's hope that Tyler's future replacement--whoever she or he might be--will share views on gender diversity and add fostering gender diversity to the many industry agendas the Association supports.
Airlines

Airlines Are Less Poor Than Before But Still Poorer Than Chipotle, Says IATA

Airlines are getting better at managing themselves as businesses, and the result is showing up on their bottom lines. But some of these gains come from consolidation, and are limited to the U.S.. On the whole, airlines are always vulvernable to reversals from changes in policy, fuel costs, or events they can't predict.
Airlines

Passengers Don’t Make Rational Judgments, Which is Good News for Branding Experts

Traditional full-service airlines are an endangered species in the skies, and have been for decades, as industry consolidation proves. But a passenger perception gap still threatens the business. The legacy airlines remaining must focus on better brand definition to improve passenger satisfaction, if they are to survive.
Airlines

IATA Study Finds You Can't Run an Airline on Happy Passengers Alone

Passengers like to have nice cabin environments, but they don't seem willing to reward airlines for offering them. It would appear, most often, that passengers choose airlines based on affordable fares and convenient routes. As IATA’s Tony Tyler said, you get what you pay for.
Airlines

Passengers Get What They Pay For Says IATA's Outgoing CEO

We have to agree that there's no such thing as a free lunch, especially not on a plane. Airlines need to turn a healthy profit--and keep investors happy--to pay for product and service improvements. Even so, just saying everything is better doesn't make it so. Airlines will need to work on changing negative passenger perceptions, rather than pretending them away.
Airlines

IATA's Attempt to Make Passenger Experience Seamless Gets Its Second U.S. Airline

More passengers will be flying twenty years from now than ever in aviation's history, with projections more than doubling today's passenger numbers. Upscaling the aviation industry to meet this unprecedented demand will require new and more efficient processes, and greater investments in technology.