Articles tagged “hitec”

These hotel tech execs all believe there are big opportunities for AI, but they also believe that marketers are promoting it in ways that don't make sense.

Cloudbeds CEO Adam Harris said "every single one" of his clients has been added organically. In other words, not added via company acquisition.

Oracle Hospitality has transferred thousands of hotels to its new tech system, and there are thousands more in the pipeline.

Microsoft sees a future where everyone has a personal AI assistant and a digital ID, and travel companies with permission can tap into that data to create personalized experiences.

There were dozens of people waiting in line to speak with Dan Blanchard after his hour-long HITEC presentation, half of which was an audience Q&A. He has learned a lot over his four years as chief tech officer for IHG, and people were clearly interested in hearing about it.

As the world ages more, the travel industry will be forced to adopt AI tech in their operations.

There are so many ways travel could benefit from generative AI, but there's a lot of data cleanup and investment that needs to happen first.

Maybe hotels should focus first on the basics, like getting on the cloud and ditching cable TV. But having fun products like robots is, at the very least, good for marketing.

Hotel executives admit they're late to the party when it comes to adopting technology. Now, they're trying to figure out the basics and adopt innovations all at the same time.

Advanced AI is expected to allow travel companies to provide a higher level of personalization than ever, and there's big value in that.