Articles tagged “hawaiian airlines”

Hawaiian Carrier Island Air Shuts Down

Hawaiian Carrier Island Air Shuts Down

Associated Press

This shutdown shouldn't affect flyers too much since Hawaiian Airlines operates most of the same routes. It does, however, create an opening for Southwest Airlines as it enters the Hawaiian market.

1 month ago

Southwest Airlines Considers Flying Short-Hops Between Hawaiian Islands

Southwest Airlines Considers Flying Short-Hops Between Hawaiian Islands

Justin Bachman, Bloomberg

For an airline, launching inter-island Hawaii flights sounds enticing. The weather is good, fares are relatively high, and demand is steady. But many carriers have failed in trying to build a franchise to compete with Hawaiian Airlines. It owns the market and has the right plane — the Boeing 717 — to serve it.

1 month ago

Island Air Files for Bankruptcy but Continues to Fly in Hawaii

Island Air Files for Bankruptcy but Continues to Fly in Hawaii

Associated Press

Since Aloha Airlines failed about a decade ago, Hawaiian Airlines has been the undisputed top carrier for short-haul Hawaii routes. If Island Air continues to struggle, Hawaiian could get stronger, but there's a major caveat. Southwest Airlines has said it might fly between the islands. Will it?

2 months ago

Hawaiian Airlines Is Handling Customer Service Inquiries Via Text Message

Hawaiian Airlines Is Handling Customer Service Inquiries Via Text Message

Brian Sumers, Skift

In the not too distant future, we expect bots will be sophisticated enough to handle almost all customer service inquires sent via text message. But we're not there yet, so it's refreshing Hawaiian Airlines is going with an all-human approach.

4 months ago

Hawaiian Airlines Changes Surfboard Policy After Wave of Complaints

Hawaiian Airlines Changes Surfboard Policy After Wave of Complaints

Associated Press

Mahalo to Hawaiian for acting on customer feedback.

5 months ago

Hawaiian Airlines Is First U.S. Airliner to Help Monitor Climate Change

Hawaiian Airlines Is First U.S. Airliner to Help Monitor Climate Change

Associated Press

The sprawling Pacific has few weather observation posts. To fill the gap, scientists are fitting air and pollution monitors onto commercial aircraft. Kudos to Hawaiian for being the first U.S. airline (and the seventh airliner worldwide) to participate.

10 months ago

Hawaiian Air Won’t Fly the Plane Expected to Revitalize Its Fleet Until 2018

Hawaiian Air Won’t Fly the Plane Expected to Revitalize Its Fleet Until 2018

Brian Sumers, Skift

A three-month delay isn't that big of a deal, but the timing isn't great for Hawaiian. The airline would have preferred to have some of its new A321neos in service by the fourth quarter, when demand for Hawaiian vacations picks up.

11 months ago

3 Airline CEOs Defend the Complexity of the Industry’s Technology Systems

3 Airline CEOs Defend the Complexity of the Industry’s Technology Systems

Brian Sumers, Skift

There's a bit of blaming the victim (the consumer) in these words. Few in the airline industry think carriers have solved their technology woes, so passengers can expect intermittent outages to continue for the foreseeable future.

1 year ago

Airlines Are Auctioning Seats Rather Than Upgrading Loyal Passengers

Airlines Are Auctioning Seats Rather Than Upgrading Loyal Passengers

Brian Sumers, Skift

Airlines aren't in the business of giving stuff away for free any more, so expect more airlines to consider seat auctions or other ways to monetize items they used to give away to loyal flyers.

1 year ago

The Big Reason Hawaiian and JetBlue Oppose Delta’s Aeromexico Joint Venture

The Big Reason Hawaiian and JetBlue Oppose Delta’s Aeromexico Joint Venture

Brian Sumers, Skift

Hawaiian Airlines and JetBlue Airlines are once again ganging up on Delta. But this time it's about Mexico, not the Middle East.

1 year ago

Hawaiian Airlines’ Snazzy Flatbed Seats Reveal Its Big Ambitions

Hawaiian Airlines’ Snazzy Flatbed Seats Reveal Its Big Ambitions

Brian Sumers, Skift

Hawaiian Airlines is introducing new business class seats. But if you live in the mainland United States, you may not see a lot of them.

1 year ago

Hawaii Is Hot and Airlines Have More Cool Ways to Get There

Hawaii Is Hot and Airlines Have More Cool Ways to Get There

Marisa Garcia, Skift

What's not to love about Hawaii? The extended codeshare service between JetBlue and Hawaiian will also strengthen both airlines by creating new connections from the East coast to the islands, and beyond, for travellers from the U.S. and Asia.

2 years ago