Sean O'Neill, Skift
Today Expedia's computers are analyzing guest reviews. We predict that someday its computers will use the reviews to create software-generated, Zagat-style hotel summaries, for its search results.
2 years ago
Amadeus Hospitality + Skift
Advancements in guest intelligence technology provide hospitality professionals with the ability to harvest the full potential of customer data. By creating personalized guest experiences, brands can differentiate their offerings and bolster guest loyalty. Download this report to learn more!
2 years ago
Snapshot + Skift
Recently, we launched a trend report with Snapshot on “Hospitality Analytics: How Data Can Make Hotels Smarter”. Download the report for FREE, today!
3 years ago
Brandon Bailey, Associated Press
All of the hotel data breaches during the past six months certainly don't reinforce many hotels' arguments that direct bookings are the best bookings. Even if they were, guests aren't feeling too comfortable about that.
3 years ago
CendynONE + Skift
Big data is driving opportunities to create loyalty and conversions for the hospitality industry, but it’s also posing challenges. The key to leveraging the power of customer information is to bring these datasets together.
3 years ago
CendynONE + Skift
Big data is driving opportunities to create loyalty and conversions for the hospitality industry, but it’s also posing challenges. The key to leveraging the power of customer information is to bring these datasets together. This report examines how to do that, and the value that can be extracted from big data once integration is underway. Download this report for FREE!
4 years ago