Articles tagged “gatwick”

With offices vacant again due to a crippling week-long rail strike, and airports under pressure, travel is suffering a setback, particularly business travel. In public relations terms, the UK should be in crisis management mode.

The business traveler's favorite, and formerly Europe's conduit to doing business (and lunch) with the capital’s bankers, London City Airport remains quiet and is preparing to lay off staff.

Sanitizing robots. Amazon's touchless checkouts for airport stores. Contactless dining. Airports had already been embracing automation, but the crisis may accelerate the pace of change.

The London airport expansion plans are hotly debated, with all parties having strong arguments to support their plans. But as the debate rages on without firm plans to move forward, other international airports keep reaping the benefits.

Flight delays in the age of social media mean that the traveler never feels alone, even in a crowded powerless terminal.

Next time Gatwick's boss wants to distract from his failures by slamming the conditions of the ever-so-helpful shuttle that connects flyers between the airport and the city center, he should ease up on the hyperbole. Nobody thinks they're spotless, but they're also not "third world."

This highlights the gulf that separates regional budget carriers like Flybe and the budget heavyweights like Ryanair and easyJet.

Airports, like airlines, have quickly caught on to the customer service uses of Twitter and, in the process, have discovered a personality that furthers their mission of becoming destinations in their own right.

The UK aviation industry has a different gripe than the rest of the world, which looks to rising fuel costs as the core cause of lost routes and less profits.

Sydney should focus on baby steps to improving city transportation rather than getting caught up in Gatwick’s dream of self-driving taxis.