Articles tagged “ftc”

Podcasts

Marriott Settlement, OTA Buybacks and Hyatt-American Air Loyalty Play

Today's podcast looks at Marriott's big settlement, the shaky 2025 OTA forecast, and new loyalty rules for Hyatt and American Airlines.

Rashaad Jorden | 3 days ago

Marriott Settlement, OTA Buybacks and Hyatt-American Air Loyalty Play

Hotels

Marriott Faces FTC Scrutiny of Data Security, Pays $52 Million to Settle Charges

Marriott will now allow U.S. customers to request the deletion of their personal information and review loyalty accounts and restore any stolen points.

Sean O'Neill | 4 days ago

Marriott Faces FTC Scrutiny of Data Security, Pays $52 Million to Settle Charges

Podcasts

Fake Travel Reviews, Southwest Threat and Answering for AI

Today's podcast looks at how AI may yet transform the travel industry, the FTC's crackdown on fake reviews, and Elliott Investment's proposed changing to the Southwest board.

Rashaad Jorden | 2 months ago

Fake Travel Reviews, Southwest Threat and Answering for AI

Online Travel

What the New FTC Crackdown on Fake Reviews May Mean for Travel

Regulators aim to curb digital chicanery. Their target: fake AI reviews, paid praise, and biased endorsements from influencers. But policing the sprawling review ecosystem may become a headache for many.

Sean O'Neill | 2 months ago

What the New FTC Crackdown on Fake Reviews May Mean for Travel

Short-Term Rentals

Is Airbnb Doing Enough to Ban Hate Groups? Airbnb Responds to Whistleblower Claims

The issue of rooting out members of violent groups from Airbnb and other online platforms — and hotels — is as relevant today as when Airbnb adopted its policy in 2018.

Dennis Schaal | 4 months ago

Is Airbnb Doing Enough to Ban Hate Groups? Airbnb Responds to Whistleblower Claims

Hotels

DOJ and FTC Weigh in on Hotel Price Collusion Case

Two U.S. federal agencies warned hotel companies that using the same pricing software as rivals use may risk violating antitrust law in highly concentrated markets.

Sean O'Neill | 7 months ago

DOJ and FTC Weigh in on Hotel Price Collusion Case

Airlines

Junk Fees Get Tossed

Consumer advocates have pressured the travel industry over junk fees for years. But new rules and laws make this time feel different.

Lex Haris | 9 months ago

Junk Fees Get Tossed

Online Travel

The Fight Against Junk Fees: Skift Timeline

The junk fee issue isn't new – but the fight against them is getting more intense.

Rashaad Jorden | 10 months ago

The Fight Against Junk Fees: Skift Timeline

News Blog

Fee Transparency Could Save U.S. Hotel and Short-Term Rental Customers $1 Billion Per Year

In a long, dense and fascinating proposed rule document the U.S. Federal Trade Commission published earlier this month in the Federal Register, it outlines what the effect of fee transparency will be on the time consumers save to book online. The document outlines the proposed rules, and calculates the times savings and costs involved in…

Rafat Ali | 11 months ago

Online Travel

Junk Fee Rules: The FTC Received 12,000 Comments – Here’s What They Said

Travel companies have steadfastly denied they mislead consumers regarding their pricing, but their claims have long fallen on deaf ears from travelers. Here's a look at what some travelers and travel brands have said about so-called junk fees.

Rashaad Jorden | 1 year ago

Junk Fee Rules: The FTC Received 12,000 Comments – Here’s What They Said