Adam Minter, Bloomberg
When flight attendants say their priority is safety, they mean it. In rigorous training, they learn how to fight fires, evacuate airplanes and secure the cabin against threats. They serve drinks, too. But that's not their most important role.
3 months ago
Justin Bachman, Bloomberg
Flight attendants have multifaceted jobs, and while safety is meant to be at the top of the priority list, they increasingly have products to sell and tables to wait.
3 months ago
Eliza Haverstock, Bloomberg
There's certainly a need for an app like this. But will U.S. airlines actually listen to the feedback?
8 months ago
Kaye Wiggins, Bloomberg
The downward spiral of restructuring continues for South African Airways, which is still trying to achieve a massive turnaround in just three years, but Emirates and Turkish Airlines are ready to pick up the pieces.
10 months ago
Brian Sumers, Skift
United Airlines is never going to control how its flight attendants look in the same way as airlines in other countries. That's OK. There's no reason flight attendants all must look the same. But it's probably a good thing United is asking some outliers to clean up their approach.
10 months ago
Mary Schlangenstein, Bloomberg
The lack of an agreement with its pilots had been an albatross for JetBlue for the last few years. What will the impact be? The two sides haven't released any details of the agreement yet.
11 months ago
Mary Schlangenstein, Bloomberg
We'd love to say we're surprised by this report. But we're not. Flight attendants have rough jobs, and passengers can be abusive.
11 months ago
Mary Schlangenstein, Bloomberg
JetBlue had a good long run until 2014 without a union, but this is the new reality, and more of the airline's employees may soon organize.
11 months ago
Justin Bachman, Bloomberg
Airlines are buying more aircraft capable of flying the extreme weather conditions of the North Pole, but this exposes the people inside to higher levels of cosmic radiation. Frequent flyers and flight crews are right to be asking questions.
1 year ago
Chiara Albanese, Bloomberg
Alitalia claims that its second uniform redesign in the past two years will not cost the airline any money. Maybe this kind of thinking is among the myriad reasons it's now insolvent? Just wondering.
1 year ago
Benjamin Katz , Bloomberg
Dear Ryanair Human Resources: As you know, you commute daily to work in Dublin, and the Irish government has rules about flight crews taking time off. You might want to have the people in charge of crew and flight scheduling take these things into account before booking passengers on these flights. It would be so much easier for all concerned.
2 years ago
Kyunghee Park, Bloomberg
Singapore Air is stuck between a rock and a hard place – it recently went on a plane-buying spree to help fuel its growth and remain competitive but that came at the expense of its employees.
2 years ago