Articles tagged “flight attendants”

American Airlines CEO Rejects Criticism of ‘Unprecedented’ Flight Crew Pay Hikes

American Airlines CEO Rejects Criticism of ‘Unprecedented’ Flight Crew Pay Hikes

Dennis Schaal, Skift

American Airlines CEO Doug Parker is playing the long game. Surprise pay hikes for pilots and flight attendants will cost roughly $350 million in 2018 and 2019. But if airlines truly want to avoid more customer service-related dramas, one way to get there is to adequately compensate your workforce.

3 months ago

American’s Flight Attendants Still Say Their Uniforms Make Them Sick

American’s Flight Attendants Still Say Their Uniforms Make Them Sick

Justin Bachman and Mary Schlangenstein, Bloomberg

It's hard not to think the public isn't getting the full story from either side.

6 months ago

Airport Workers Are the Have Nots of the Aviation Industry

Airport Workers Are the Have Nots of the Aviation Industry

Justin Bachman , Bloomberg

If airlines want to truly improve the passenger experience, they can't ignore the plight of people who work for contractors at the airport. The airport, obviously, is a big part of the customer experience.

8 months ago

The Future of Artificial Intelligence in Travel Might Revolve Around a Driverless Minibus

The Future of Artificial Intelligence in Travel Might Revolve Around a Driverless Minibus

Greg Oates, Skift

IBM has come a long, long way in rebuilding its brand thanks to all of the cool factor surrounding Watson. But it could do more to showcase the consumer appeal around cognitive travel in 2017, including the benefits of machine learning to better connect us with travel destinations.

9 months ago

For Foreseeable Future, American and US Airways Flight Attendants Will Fly Separately

For Foreseeable Future, American and US Airways Flight Attendants Will Fly Separately

Mary Schlangenstein, Bloomberg

US Airways and American closed their merger more than two and a half years ago, but for many customers and employees, it still feels like two airlines. This will ensure that's the case for longer than anyone wants.

11 months ago

Six Years After Merger, United Flight Attendants Finally Have a Contract to Vote On

Six Years After Merger, United Flight Attendants Finally Have a Contract to Vote On

Michael Sasso and Crystal Tsz Ching Tse, Bloomberg

United CEO Oscar Munoz had his work cut out for him when it came to repairing relations with employees; a single contract for all flight attendants would be a huge step.

1 year ago

United and its Flight Attendants Finally Close in on New Contract

United and its Flight Attendants Finally Close in on New Contract

Brian Sumers, Skift

If flight attendants ratify the contract, United's customers should win, and it will be a big win for Munoz, too. Today, flight attendants work under two labor agreements, making the airline a model of inefficiency at times.

1 year ago

Senate Bill Would Mandate Refunds for Checked Bags That Arrive Late

Senate Bill Would Mandate Refunds for Checked Bags That Arrive Late

Associated Press

Which provision in the Senate aviation bill is less likely to become law: Putting flight attendant rest rules on par with pilots or mandating that families with young kids be able to sit together? Both provisions have merit but we're talking about the U.S. Congress here.

1 year ago

South Korean Nut Rage Incident Leads to Harsher Aviation Laws

South Korean Nut Rage Incident Leads to Harsher Aviation Laws

Associated Press

We support any law that punishes passengers from being obnoxious.

2 years ago

One Flight Attendant on 5 Decades of Flying

One Flight Attendant on 5 Decades of Flying

Brett Callwood, Associated Press

The rules that pushed her out when she was pregnant are still in effect in emerging markets, even if U.S. carriers have been forced to modernize.

2 years ago

How Motels, Zepplins and Sky Girls Impacted Business Travel Over the Last 100 Years

How Motels, Zepplins and Sky Girls Impacted Business Travel Over the Last 100 Years

Greg Oates, Skift

This American Express GBT microsite makes you wonder how we'll be traveling for work in 2115.

2 years ago

El Al’s Female Flight Attendants Say No Way to High Heel Requirement

El Al’s Female Flight Attendants Say No Way to High Heel Requirement

Associated Press

We think El Al's female flight attendants should have to wear heels when its male crew have to wear leather chaps and speedos.

2 years ago

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