United CEO Oscar Munoz had his work cut out for him when it came to repairing relations with employees; a single contract for all flight attendants would be a huge step.
If flight attendants ratify the contract, United's customers should win, and it will be a big win for Munoz, too. Today, flight attendants work under two labor agreements, making the airline a model of inefficiency at times.
Which provision in the Senate aviation bill is less likely to become law: Putting flight attendant rest rules on par with pilots or mandating that families with young kids be able to sit together? Both provisions have merit but we're talking about the U.S. Congress here.
We support any law that punishes passengers from being obnoxious.
The rules that pushed her out when she was pregnant are still in effect in emerging markets, even if U.S. carriers have been forced to modernize.
This American Express GBT microsite makes you wonder how we'll be traveling for work in 2115.
We think El Al's female flight attendants should have to wear heels when its male crew have to wear leather chaps and speedos.
Virgin America is getting all grown up and will have to make some changes when its pilots and flight attendants hold union cards.
If United had better relations with its flight attendants and crew, things like this wouldn't happen. But the toxic, untrusting relationship breeds conflicts like this.
Although we love seeing an executive punished and publicly ridiculed even more than the next guy, we have a strong sense that this wouldn't be happening if this was a male exec.