American Airlines CEO Says New Refunds Rule Has Some ‘Gray’ Areas
American CEO Robert Isom is one of the first top executives in the U.S. airline industry to voice some concerns over the Department of Transportation’s latest rule.
Articles tagged “Department of Transportation”
Biden Administration Cracks Down on Junk Fees in the Airline Industry
The new rules would require airlines to disclose the fees of certain service upfront and streamline the process for providing passengers with refunds.
Senators Call for ‘Detailed’ Investigation Into Boeing Following Whistleblower Report
Boeing faces increasing pressure from Washington to reform its safety and manufacturing protocols after allegations of problems with the structural integrity of the 787 and 777 became public.
DOT Teams Up With State Attorney Generals to Investigate Airline Consumer Violations
Transportation Secretary Pete Buttigieg said the partnership would fast-track the process for resolving passenger complaints.
U.S. Airlines Ask Government to Pause Additional Flights to China
The U.S. airline industry is worried that Chinese carriers enjoy an unfair advantage with access to Russian airspace and China’s government.
U.S. to Review How Airlines Handle Passengers’ Personal Information
The review into passenger data protections is the first of many the Department of Transportation plans to periodically conduct.
U.S. Unveils New Plan to Protect Passengers With Wheelchairs
The latest proposals from the Department of Transportation are part of a wider effort to improve the passenger experience for those with disabilities.
Biden’s Billion-Dollar Boost for Airports: See 5 Projects Getting Funded
The latest round of funding is part of an effort to modernize U.S. airports.
New Tourism Secretary Won’t Be ‘Panacea’ for U.S. Travel Troubles
The U.S. travel industry should lower their expectations that the assistant secretary for travel and tourism will make their jobs easier.
Southwest Hires Consultant to Assess the Airline’s Tech Systems
The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December.