Inflation for travel sectors like hotels isn't a cause for concern at the moment, as it continues to signal demand is returning from record-low performance seen in the early months of the pandemic.
Ahead of going public, Amex GBT has provided a compelling argument for growth in its 53-page document, with a string of acquisitions and partnerships already under its belt. But does its enormous size now line it up for success, or weigh it down?
In Skift's top stories this week, United Airlines CEO Scott Kirby says the airline will beat margin leader Delta Air Lines by improving the passenger experience, Accor executives explain why the hotel giant has struggled to make inroads in the U.S., and American Airlines CEO Doug Parker expresses confidence that business travel will return to pre-pandemic levels.
Whether it is hotels offering sporadic housekeeping or over-overcrowded airport lounges, service levels across the travel industry have plummeted coming out of the pandemic. Loyalty indeed is under severe pressure.
Companies shouldn't underestimate the knock-on effect of this year's labor crisis, and this new report is a timely heads-up to help them better manage their costs next year.
A milestone in the agency's transformation saga, which could see its new owners opt to acquire other technology players, and target mid-size customers, as part of its post-pandemic rehabilitation.
The Global Business Travel Association has had a rough ride over the past two years. Its convention in Orlando later this month represents a chance to turn a corner, and it wants to bring the industry along with it.
The travel agency joins Hertz, Worldstrides and several airlines in taking this particular route to weather the financial storm caused by the pandemic.