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Articles tagged “ctrip”

Online Travel

Booking Holdings Set to Ride Upsides of Europe and China Trends in 2023

Booking Holdings shed its entire stake in China's Trip.com Group at a loss of $130 million in 2020. But Booking retains a substantial foothold in China outbound travel that it can ride to advantage in 2023.

Booking Holdings Set to Ride Upsides of Europe and China Trends in 2023

Online Travel

The New Chinese Traveler Won’t Be Receptive to Old Marketing Strategies

If and when outbound Chinese travelers return, they will be a post-pandemic version of their former selves with altered likes and dislikes. Old-school marketing may fall flat.

The New Chinese Traveler Won’t Be Receptive to Old Marketing Strategies

Online Travel

Trip.com Group’s Europe and U.S. Business Now Playing Larger Role in Performance

Geographic diversification is paying off for China's Trip.com Group. Europe and the U.S. is still a fraction of its overall business, but they are now significant contributors.

News Blog

Hotel Robots Trigger Mixed Feelings of Joy and Fear — New Study

Joy, fear and sadness: these are just some of the emotions hotel guests feel when they encounter a customer services robot during their hotel stay. That’s according to researchers who extracted a sample of 9,707 customer reviews from Ctrip and TripAdvisor. They found the majority of customers have a positive experience with robots. The feeling…

Online Travel

Skyscanner and Gogobot Acquisitions Help Trip.com Navigate China Domestic Travel Woes

Acquisitions can have unintended consequences. Trip.com Group likely didn't view the acquisitions of Skyscanner and Gogobot as hedges against the collapse of China travel.

Skyscanner and Gogobot Acquisitions Help Trip.com Navigate China Domestic Travel Woes

Online Travel

Tripadvisor Board Members Deliver Business for New Subscription Program

Tripadvisor CEO Steve Kaufer told Skift that Tripadvisor Plus is "a super-high priority for the company." The program may find enthusiasts at the property level, but so far the largest hotel chains don't appear to be leaping on board.

Tripadvisor Board Members Deliver Business for New Subscription Program

Online Travel

What’s Going Wrong Between Tripadvisor and Trip.com Group?

Tripadvisor and Trip.com Group maintain that their strategic partnership is as strong as ever even though the Chinese company just sold 20 percent of the shares it owns in Tripadvisor and is likely to sell a lot more this year. Rhetoric aside, you can't spin away that fact.

What’s Going Wrong Between Tripadvisor and Trip.com Group?

Online Travel

Trip.com Group CEO Downplays Market Share Against China Antitrust Backdrop

Behind the scenes, China's competition crackdown on internet platforms could eventually have a larger impact on Trip.com Group's partnerships, business practices, and mergers than is generally appreciated. Although a reversal is unlikely, even Trip.com's 2015 acquisition of Qunar has drawn scrutiny.

Trip.com Group CEO Downplays Market Share Against China Antitrust Backdrop

Online Travel

China’s Trip.com Group Mimicks Partner Tripadvisor With New Content Offerings

China's Trip.com Group is entering the content and advertising spheres to address longstanding weaknesses in its transaction business. It joins a plethora of travel businesses that are remaking themselves, whether they are launching financial services or subscription offerings, during the pandemic.

China’s Trip.com Group Mimicks Partner Tripadvisor With New Content Offerings

Online Travel

China Bans the Tripadvisor App Controlled by the Country’s Own Trip.com Group

China's move to ban the Tripadvisor-branded app is somewhat of a head scratcher since the app is actually controlled by China's Trip.com Group. Will other U.S.-branded apps, such as Airbnb's be impacted?

China Bans the Tripadvisor App Controlled by the Country’s Own Trip.com Group