Articles tagged “crisis management”

What Hoteliers Can Learn From the 9/11 and SARS Crises: New Skift Research

What Hoteliers Can Learn From the 9/11 and SARS Crises: New Skift Research

Wouter Geerts, Skift Research

With no way of knowing how long this crisis will last or what recovery will look like, we look back at two past crises to see how the industry reacted then, and what lessons can be learned. Many, as it turns out.

3 months ago

How the Top Boss at One of Paris’s Most Iconic Hotels Copes With the Crisis

How the Top Boss at One of Paris’s Most Iconic Hotels Copes With the Crisis

Sean O'Neill, Skift

What's it like being the general manager of a luxury hotel during coronavirus? We asked Franka Holtmann, who looks after Le Meurice for Dorchester Collection. She spoke candidly and poetically about her worries, her new workflows, and how she cares for her team.

4 months ago

Hospitality Sector Teams Up Online to Help During the Crisis

Hospitality Sector Teams Up Online to Help During the Crisis

Sean O'Neill, Skift

The hospitality industry has always fundamentally been about bringing people together creatively. So it makes sense that the lodging sector has been putting together resources online to trade operational insights and to share ways to help their communities.

4 months ago

World Hunkering Down Puts Sharper Focus on Eerie Halt to Travel

World Hunkering Down Puts Sharper Focus on Eerie Halt to Travel

Chris Blake, Associated Press

Hopefully the drastic disruptions to life and travel of millions of people worldwide will translate to quicker containment of the virus spread and recovery of the tourism sector. It’s going be a quiet few weeks ahead for travel.

5 months ago

Crisis-Ridden Sri Lanka Tourism Aims to Regain Momentum

Crisis-Ridden Sri Lanka Tourism Aims to Regain Momentum

Xinyi Liang-Pholsena, Skift

The arrival of a new tourism-focused government appears to fix the global marketing conundrum Sri Lanka has long faced. Will the tourism sector finally get its act together? Hopes are high that it will.

5 months ago

Are Singapore’s Tourism Players Creating a Model for a Post-Virus World?

Are Singapore’s Tourism Players Creating a Model for a Post-Virus World?

Xinyi Liang-Pholsena, Skift

There’s no fixed playbook in responding to an unprecedented global health crisis like coronavirus, but Singapore is a good one to watch when it comes to crisis management and tourism recovery.

5 months ago

Battered Asia Travel Sector Exits High Season to Regroup for Eventual Recovery

Battered Asia Travel Sector Exits High Season to Regroup for Eventual Recovery

Xinyi Liang-Pholsena, Skift

It’s likely to get worse before it gets better for the Asian tourism industry. But forward-thinking players will know to take advantage of the current downtime to meet the pent-up demand for travel once recovery comes — which may not be far off.

5 months ago

Tourism and Aviation Get Extra Help in Singapore’s $4.5 Billion Coronavirus Support Package

Tourism and Aviation Get Extra Help in Singapore’s $4.5 Billion Coronavirus Support Package

John Geddie and Aradhana Aravindan, Reuters

The latest stimulus packages unveiled are a strong signal from the Singapore government that it empathizes with the plight of the hard-hit tourism and aviation sectors amid the coronavirus crisis. After all, many livelihoods and the survival of businesses are at stake.

6 months ago

Singapore Slashes Visitor Arrival Estimates by a Third for 2020 as Coronavirus Tests Its Mettle

Singapore Slashes Visitor Arrival Estimates by a Third for 2020 as Coronavirus Tests Its Mettle

Xinyi Liang-Pholsena, Skift

The growing number of coronavirus cases in Singapore has heightened worries about human-to-human transmission among travelers, but the government’s swift and clear response so far shows its ability to manage a crisis.

6 months ago

Should Boeing Change the Name of the 737 Max to Put Passengers at Ease?

Should Boeing Change the Name of the 737 Max to Put Passengers at Ease?

Brian Sumers, Skift

Many airline industry insiders say they expect passengers will fly the Max when it returns to service, provided the price is right. But branding and marketing experts see it differently. Many of them say Boeing must engage in a full-scale rebranding effort to make passengers comfortable enough to fly.

1 year ago

What the Western Media Gets Wrong About Sri Lanka Tourism

What the Western Media Gets Wrong About Sri Lanka Tourism

Raini Hamdi, Skift

The Western media jumped on a 57 percent drop in arrivals to Sri Lanka in June. That’s only half the story and one that could cause consumers to postpone visits. The destination is actually on the mend.

1 year ago